Indian Railways Tender by North Central Railway (GEM/2025/B/6050077)

Tender Title: GEM/2025/B/6050077

Issuing Authority/Department:
Ministry of Railways, Indian Railways

Scope of Work and Objectives:
The objective of this tender is to procure services related to housekeeping, caretaking, data entry, cleaning, provision of consumable items, security, and gardening for the New Model Running Room located in Jhansi and possibly other specified locations within the Jhansi (JHS) division. The chosen contractor will be responsible for delivering high-quality services, ensuring cleanliness and an orderly environment conducive to the efficient operation of the Indian Railways. The service duration is expected to span two years from the award date.

Eligibility Criteria:
To participate in this tender, bidders are required to meet specific eligibility criteria which include being a legally registered entity with a valid registration document. Experience in delivering similar services for governmental or large corporate infrastructures will be considered advantageous.

Technical Requirements:
Bidders should demonstrate technical competencies in housekeeping and caretaking services, including familiarity with cleaning protocols, effective waste management practices, and adherence to hygiene standards. The bidder must also have proper resources and personnel trained in safety and security practices as applicable to this sector.

Financial Requirements:
Bidders must provide financial statements indicating their capacity to fulfill the contract, including yearly turnover information. Compliance with the requisite financial benchmarks is necessary to ensure that the contractor can sustain the service duration.

Document Submission Details:
All submissions must be sent in accordance with the guidelines laid out in the tender documentation. Necessary documents include, but are not limited to, eligibility proofs, technical proposals, financial proposals, and any additional certifications required by the Ministry of Railways.

Special Provisions:
Contractors belonging to Micro, Small, and Medium Enterprises (MSEs) or who qualify as startups will be given preferential consideration in the evaluation process, following the government policies for promoting local entrepreneurship.

Evaluation Process:
The evaluation will encompass a comprehensive assessment of both technical and financial bids. Each proposal will be scored based on established criteria reflecting the quality, comprehensiveness, and viability of services offered. The best-suited bidder will be awarded the contract based on the total evaluation score.

Delivery Locations:
Services will primarily be required at the New Model Running Room in Jhansi, as well as other locations within the Jhansi division as per the need.

Contact Information:
For any clarifications or additional information regarding the tender, bidders are advised to refer to the official contact details provided in the document. All inquiries should be directed appropriately as stated.