Indian Railways Tender by North Central Railway (GEM/2025/B/6160794)
Custom Bid for Services - SCHEDULE of A, B, C, F & G:-Supervisor, Preparing serving of meals from c
Tender Timeline
Tender Title: Custom Bid for Services - Supervisor and Meal Preparation
Reference Number: GEM/2025/B/6160794
Issuing Authority/Department: Ministry of Railways, Indian Railways
The Ministry of Railways invites qualified and eligible bidders to submit their proposals for a Custom Bid for Services covering the preparation and serving of meals from crew rations, kitchen cleaning, and the provision of consumable items at the new model running room in Jhansi. This contract also includes the provision of subsidized buffet meals and LPG Commercial cylinders, catering specifically to the needs of running staff in the Jhansi division over a contract period of two years.
Scope of Work and Objectives
The objective of this tender is to ensure that efficient meal preparation and serving services are readily available for railway personnel in the Jhansi division. It encompasses the following specific tasks:
- Supervising meal preparation, serving, and kitchen hygiene maintenance.
- Facilitating efficient logistics for consumables and kitchen equipment.
- Providing subsidized buffet meals as per a specified menu for railway running staff.
- Maintaining regular compliance with health and safety regulations during food preparation.
Eligibility Criteria
To be eligible, interested parties must fulfill several requirements, including but not limited to:
- Registration as a legal entity capable of providing the required services.
- Relevant experience in catering services, specifically in the transportation or railway sector.
- Compliance with any local health regulations and safety standards pertinent to food service.
Technical Requirements
Bidders should demonstrate their capability to deliver the required services through the following technical specifications:
- Proven track record in providing meal preparation and serving services, particularly for large groups.
- Ability to manage meal schedules and comply with specific dietary needs.
- Compliance with quality standards in food safety, hygiene, and service efficiency.
Financial Requirements
Financial stability is essential, and bidders must adhere to the following:
- Submission of financial statements demonstrating sufficient liquidity and operational capability to support service delivery.
- Any additional financial documentation as specified in the tender guidelines, ensuring transparent and fair operational practices.
Document Submission Details
Interested parties are required to submit the necessary documentation electronically. This includes:
- Completed tender submission forms.
- Technical and financial proposals.
- Relevant business certificates and compliance documents.
Submissions should be made following the guidelines provided by the Ministry of Railways to ensure acceptance.
Special Provisions
This tender is supportive of Micro, Small & Medium Enterprises (MSEs) and Startups, encouraging their participation in the bid process. Preferences may include dedicated procurement allocations or support in technical development.
Evaluation Process
Proposals will be evaluated based on the following criteria:
- Compliance with technical specifications.
- Cost-effectiveness and clarity of the financial proposal.
- Experience and credibility in providing similar services.
In addition, the evaluation committee will consider the local content and procurement rules to foster regional development.
Delivery Locations
Services will be rendered primarily at the Christmas running room in Jhansi, with potential extensions based on operational needs.
Contact Information
For further assistance and detailed queries regarding the tender, bidders may refer to the official contact points indicated in the tender documentation. It is advisable to get in touch to ensure clarity on submission processes and technical inquiries.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the capacity to provide specified services and having relevant experience in the catering sector, specifically under railway operations. Compliance with health regulations and safety standards for food services is also essential for eligibility.
Required certificates include business registration, health and safety compliance documentation, and any relevant certifications supporting operational capabilities in meal preparation and service. Additional context or clarity can be provided on specific documentation during the submission process.
The registration process involves submitting an online application containing complete tender documentation, including technical and financial proposals along with necessary certificates. It’s important for bidders to comply with the submission guidelines detailed by the Ministry of Railways to avoid disqualification.
The performance security requirements entail providing a bank guarantee or a similar financial instrument that secures the fulfillment of the contract obligations. This instrument ensures that financial provisions are in place to cover any potential non-compliance or non-performance under the awarded contract.
Micro, Small, and Medium Enterprises (MSEs) may avail themselves of certain benefits such as preferential pricing clauses, simplified documentation requirements, or assistance in technical capacities. The Ministry encourages their participation to foster inclusivity in tender processes and enhance local entrepreneurship.
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