Title: Custom Bid for Services - Comprehensive Maintenance of Running Room at Dhasa
Reference Number: GEM/2025/B/6148093
Issuing Authority
The issuing authority for this tender is the Ministry of Railways, operating under the auspices of the Indian Railways. This entity is committed to maintaining high standards in operational efficiency and customer service throughout its infrastructural facilities.
Scope of Work and Objectives
The primary objective of this tender is to ensure the comprehensive maintenance of the Running Room located at Dhasa. The scope of work entails providing round-the-clock services to encompass:
- Overall maintenance and cleaning of the facility
- Cooking and serving of meals (breakfast, lunch, dinner)
- Washing and handling of linen for crews and train managers
This initiative aims to enhance the well-being of railway personnel while maintaining cleanliness and operational effectiveness in essential service areas.
Eligibility Criteria
Potential bidders must meet certain eligibility requirements to participate in this tender. These may include being a registered service-provider, complying with government regulations, and having relevant experience in similar maintenance services. Specific requirements will be outlined in the official tender documentation.
Technical Requirements
Bidders are required to demonstrate technical capabilities to deliver the described services effectively. This includes:
- Proven expertise in facility management
- Ability to provide qualified staff for cooking, cleaning, and maintenance duties
- Compliance with health and safety regulations applicable to food services
Financial Requirements
The tender may specify certain financial criteria, including:
- Valid registration with tax authorities
- Ability to provide performance guarantees
- Evidence of financial stability to sustain project execution without disruptions
Document Submission Details
All tender submissions must adhere to the guidelines outlined in the tender documentation. Bidders should prepare detailed proposals that include technical and financial aspects. Any required certification and supporting documents must be submitted as per the instructions to ensure eligibility for evaluation.
Special Provisions
Provisions will be made for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging competitive participation from smaller entities. This not only supports local businesses but also fosters innovation and local economic growth.
Evaluation Process
The evaluation of proposals will be based on both technical and financial assessments. Bidders will be scored based on their ability to meet the tender requirements effectively and fulfill the objectives outlined. The evaluation process is designed to ensure transparency and fairness in the selection of the winning bid.
Delivery Locations
Services under this contract will be delivered specifically at the Running Room located in Dhasa. All maintenance activities must be performed within this facility to maintain operational standards and requirements.
Contact Information
For any inquiries regarding the tender, prospective bidders are encouraged to review the official documents released by the Indian Railways. Due course contact procedures will be addressed in the main documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
16 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in this tender include being a registered entity compliant with local regulations and having prior experience in providing maintenance services similar to those outlined in the tender. Bidders should ensure they have all necessary certifications and documentation to qualify for consideration.
Bidders must provide a variety of certificates which may include registration certificates, tax compliance documents, and quality assurance certifications. Additionally, bidders might need to demonstrate compliance with health and safety standards relevant to the services being offered.
To complete the registration process, interested bidders should follow the instructions provided in the tender documentation. This typically involves submitting an online application or sending required documents to the specified authority. Ensure that all documents are correctly formatted as per tender guidelines to avoid disqualification.
Bidders must adhere to detailed technical specifications that ensure the quality and efficiency of the services provided. This includes having the necessary skilled manpower, compliance with safety regulations, and demonstrating the ability to maintain hygiene and operational standards in food services.
The performance security requirements generally necessitate a guarantee to ensure that the selected bidder completes the contract as specified. Bidders are typically required to provide a financial deposit or a bank guarantee that serves as a security for the execution of the project. This ensures commitment and accountability throughout the contract duration.
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