Indian Railways Tender by East Central Railway (GEM/2025/B/6120778)
Monthly Ambulance Service (All Inclusive) - All inclusive service; Type C Basic Life Support Ambula
Tender Timeline
Tender Title: Monthly Ambulance Service (All-Inclusive)
Tender Reference Number: GEM/2025/B/6120778
Issuing Authority/Department: Indian Railways, Ministry of Railways
Scope of Work and Objectives
The objective of this tender is to procure Monthly Ambulance Services that provide an all-inclusive package. The selected vendor will supply Type C Basic Life Support Ambulances, including vehicles such as the Maruti Suzuki Eeco, Mahindra Bolero, or similar. The service must be efficient and reliable, catering to the urgent medical transportation needs that align with the operations of the Indian Railways.
Eligibility Criteria
Prospective bidders must meet eligibility criteria that include:
- Being a registered entity within India.
- Having the necessary licenses and permits to operate ambulances.
- Proven experience in providing ambulance services for at least three years.
- A good track record of service delivery with positive feedback from previous clients.
Technical Requirements
Bidders must provide details regarding the Type C Basic Life Support Ambulances, which include the following:
- Vehicles must be a single stretcher regular van or equivalent.
- Compliance with specified health and safety regulations.
- Equipped with basic life support medical equipment and trained personnel.
Financial Requirements
Bidders must submit financial proposals that include detailed pricing for the Monthly Ambulance Service. Proposals should cover:
- All operational costs.
- Potential additional charges for extra services requested beyond the contract scope.
- Clear terms regarding payment schedules and methods.
Document Submission Details
All bid submissions should be made electronically, following the specified formats outlined in the tender documents. Bidders need to ensure that all required documents are submitted in full to avoid disqualification.
Special Provisions
This tender includes provisions that may benefit Micro, Small, and Medium Enterprises (MSEs) and startups by allowing:
- Relaxation of eligibility criteria to promote participation.
- Possible financial benefits or supportive measures for new entrants.
Evaluation Process
The evaluation of bids will be conducted based on the following criteria:
- Compliance with technical specifications.
- Financial viability and competitive pricing.
- Relevant experience and capacity to deliver the services required.
Delivery Locations
The services will be provided primarily at locations designated by the Indian Railways across various operational sectors as specified in the detailed tender documents.
Contact Information
For further inquiries, participants may reach out to the tender issuing authority. However, specific contact details are not disclosed in this tender documentation.
In conclusion, this tender allows for the engagement of a qualified vendor to provide essential ambulance services that support the needs of the Indian Railways. Interested parties are encouraged to thoroughly review the documents, prepare their proposals diligently, and submit them before the specified deadline.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having valid licenses to operate ambulance services in India, and a minimum of three years of experience in providing such services. Additionally, vendors should have a proven track record and must ensure compliance with all regulatory frameworks governing medical transportation.
Prospective bidders must provide various required certificates, which typically include:
- Registration certificate of the business.
- Valid ambulance operating licenses.
- Insurance documents.
- Compliance certifications for safety and health regulations applicable to ambulance services.
To involve in the registration process, bidders must create an account on the specified tender management platform. After account creation, they will need to provide necessary documentation and complete the required steps as outlined in the tender documentation to qualify for submitting bids.
The EMD requirements typically stipulate a specific amount to be submitted along with the bid as a guarantee of the bidder’s commitment. Details regarding the amount and acceptable payment methods are provided in the tender documents.
Yes, this tender includes special provisions designed to support MSEs, which may include relaxed eligibility criteria, potential financial incentives, and specific considerations during the evaluation process, aimed at promoting participation from smaller enterprises and startups.
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