Indian Railways Tender by Northern Railway (GEM/2025/B/6149605)
Monthly Basis Cab & Taxi Hiring Services - SUV; 3000 Km x 364 hours; Outstation 24*7

Tender Timeline
Tender Title: Monthly Basis Cab & Taxi Hiring Services - SUV
Tender Reference Number: GEM/2025/B/6149605
Issuing Authority: Ministry of Railways, Indian Railways
The Government of India, through the Ministry of Railways, is inviting tenders for Monthly Basis Cab & Taxi Hiring Services - SUV. This service is required for a total of 3000 Km over 364 hours, available for outstation travel on a 24*7 basis. The selected service provider will be responsible for providing high-quality transport services for officials and staff associated with the Indian Railways.
Scope of Work and Objectives
The main objective of this tender is to ensure reliable and efficient transport services to meet the mobility needs of the Ministry of Railways. The successful bidder will provide SUVs that are well-maintained, insured, and equipped with available amenities. The services must be rendered in a professional manner emphasizing punctuality and customer satisfaction.
Eligibility Criteria
To qualify for this tender, bidders must be a registered entity and possess a valid license to operate cab and taxi services. Additionally, the service provider must demonstrate prior experience in providing similar transportation services and uphold compliance with all relevant local laws and regulations.
Technical Requirements
- The SUVs should be less than five years old and comply with all safety regulations.
- Each vehicle must have comprehensive insurance coverage.
- Drivers must hold valid licenses and undergo background checks.
- Preference may be given to vehicles equipped with GPS systems for tracking purposes.
Financial Requirements
Bidders are required to provide proof of financial stability, including bank statements and tax compliance documents. An Earnest Money Deposit (EMD) will be required to safeguard the interest of the Ministry.
Document Submission Details
All proposals, including necessary documents and certificates, must be submitted electronically via the designated portal for tender submissions. Each submission must include a detailed financial breakdown, technical specifications of the vehicles to be offered, and profiles of the drivers.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) are encouraged to apply, as they may be eligible for special concessions under the government’s initiative to promote local businesses. New startups providing cab services may also benefit from specific provisions aimed at supporting emerging businesses.
Evaluation Process
The evaluation of tenders will be based on a combination of factors including technical capability, financial offer, and compliance with eligibility criteria. A committee will assess proposals through a scoring system, ensuring transparency in the selection process.
Delivery Locations
Services will primarily be provided within the geographic boundaries specified by the Indian Railways, covering both urban and rural areas as required by the official travelling itinerary.
Contact Information
For any queries related to the tender, potential bidders are advised to consult the official website of the Ministry of Railways or utilize the designated contact information provided during the submission process.
This tender aims to secure the best transportation solutions for the Indian Railways while fostering a competitive environment for high-quality service delivery.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing taxi services. Bidders must possess a valid operating license and demonstrate prior experience in similar service offerings. Compliance with all local laws and maintaining high standards of service is crucial. Additionally, financial stability and capacity will be assessed to ensure the provider can meet the demands effectively.
Key certificates required include proof of vehicle ownership, insurance documentation, and the drivers’ licenses. Compliance with safety and quality standards as requested in the tender must also be ensured. Certification of any local government requirements or approvals related to the transportation services is beneficial for a competitive edge.
Bidders must submit their documents electronically via the tender portal. This includes the completed tender application form, financial proposals, technical specifications of the offered SUVs, and profiles of drivers. It is crucial to follow the prescribed formats and guidelines for successful submission.
The evaluation process will be carried out by a dedicated committee that assesses submissions based on predefined criteria including technical specifications and financial competitiveness. Scoring methods will be employed to facilitate an unbiased decision-making process for the selection of the service provider.
Yes, MSEs are explicitly encouraged to participate in the tender process. These enterprises may benefit from waiver provisions on tender fees and preference in the evaluation process, in accordance with the government’s initiative to promote local businesses. Compliance with ‘Make in India’ policies will be considered an added advantage during the selection process.
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