Indian Railways Tender by West Central Railway (GEM/2025/B/6143670)
Hiring Of Agency For ISO Certification Service - ISO 9001 - Quality Management System (QMS), ISO 14
Tender Timeline
The Hiring Of Agency For ISO Certification Service tender, identified by the reference number GEM/2025/B/6143670, is being issued by the Ministry of Railways, Indian Railways. This tender aims to appoint a qualified agency to provide ISO certification services for various management systems as per international standards. The specific certifications sought include ISO 9001 for Quality Management System (QMS), ISO 14001 for Environmental Management System (EMS), and ISO 45001 for Occupational Health & Safety Management System (OHAS).
Scope of Work and Objectives
The objective of this tender is to engage a competent organization that can assist the Ministry of Railways in achieving and maintaining ISO certifications. The selected agency will be responsible for conducting a Surveillance Audit and Re-certification Audit, ensuring ongoing compliance with the stated standards. This process also involves preparing documentation, conducting training, and reporting findings related to the implementation of effective management systems.
Eligibility Criteria
To participate in this tender, potential bidders must be registered entities with the capability to provide ISO certification services. Interested parties should demonstrate their experience in successfully implementing ISO standards in similar organizations and provide evidence of prior certifications granted.
Technical Requirements
The agency must possess the expertise in ISO certification processes, including knowledge of quality management, environmental management, and occupational health and safety principles. Bidders should also have qualified personnel who are certified ISO auditors and an established procedure for audits and assessments.
Financial Requirements
Participating agencies will need to submit a detailed financial proposal along with their bid which includes the pricing for certification services. Financial stability and past performance history may be considered to ensure the agency can meet project demands without risk of disruption.
Document Submission Details
All documents pertaining to the tender submission must be accurately completed and submitted through the designated portal. A comprehensive checklist of required documents will be provided within the tender documentation to ensure compliance.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs), providing them certain benefits in the bidding process. Startups are also welcomed to apply, and provisions will be made to support their participation. This aligns with the Make in India initiative promoting local content and procurement.
Evaluation Process
Bids will be evaluated on a weighted basis, with criteria including technical capability, past project experience, financial proposal, and adherence to compliance requirements. Factors like quality standards and timeline for project completion will weigh heavily in the selection process.
Delivery Locations
The services are to be delivered primarily within the operational regions under the Ministry of Railways. A detailed delineation of specific locations will be provided upon the successful bidder’s appointment.
Contact Information
For any inquiries related to this tender, bidders can reach out through the official communication channels provided in the tender documentation.
In summary, this tender for ISO Certification Services presents a unique opportunity for qualified agencies to collaborate with the Indian Railways in enhancing safety, quality, and environmental practices while supporting SME and startup initiatives.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing ISO certification services. Bidders must demonstrate their experience in implementing ISO standards, supported by documented evidence of previous certifications awarded.
Eligible bidders must possess certifications that validate their qualifications in ISO audit processes. This includes evidence of ISO 9001, ISO 14001, and ISO 45001 certifications as applicable to the services offered in this tender.
The registration process involves submitting an application through the designated tender portal, followed by submitting all required documentation and proposals along with the registration form to ensure compliance with the tender requirements.
Key compliance requirements include adherence to ISO standards for quality, environmental management, and health and safety. Bidders must demonstrate understanding and capability to meet these quality standards through audit processes and management system implementation.
Micro, Small, and Medium Enterprises (MSEs) and startups receive significant benefits in the tendering process, including financial assistance and relaxed eligibility norms. This fosters a competitive environment while contributing to the ‘Make in India’ initiative.
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