Tender Title: Custom Bid for Services for Cleaning MEMU Coaches

Tender Reference Number: GEM/2025/B/6145948
Issuing Authority: Indian Railways, Ministry of Railways

The scope of work for this tender encompasses the comprehensive cleaning and maintenance of 30,000 MEMU coaches over a period of three years. The services required include brooming activities at the MEMU Car Shed, removal of various stains, scrubbing, mopping, and disinfection of floors, along with external cleaning of the coach structures. This tender emphasizes not just cleanliness but also compliance with defined technical specifications that ensure a high standard of hygiene for railway coaches.

Objectives

The primary objective of this tender is to facilitate the regular maintenance of MEMU coaches, ensuring their readiness and cleanliness for safe and comfortable passenger transportation. Moreover, the project aims to enhance the overall appearance and operational efficiency of the coaches.

Eligibility Criteria

Bidders must be registered entities and should adhere to the eligibility requirements specified within the tender documentation. This includes compliance with any legal regulations and maintenance of certain quality standards essential for the conduct of services as detailed by Indian Railways.

Technical Requirements

Bidders are expected to possess the necessary technical expertise and evidence of previous experience in cleaning services for large volumes of units, primarily rolling stock. The performance of services must align with the technical specifications outlined in the tender document, which also covers testing criteria and quality standards to monitor service delivery.

Financial Requirements

Bidders must provide detailed financial documentation during the proposal submission, showcasing their ability to meet the performance security requirements and adherence to payment terms set forth in this tender. An earnest money deposit (EMD) is required, the amount of which will be fully detailed in the tender documents.

Document Submission Details

Proposals must be submitted in a structured format as specified in the tender instructions. It is critical that all documents are prepared and submitted in accepted formats, ensuring all requirements and proposals are comprehensive and clearly outlined.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and establishes provisions favorable to startups, in alignment with governmental policies aimed at promoting local businesses. Compliance with the "Make in India" initiative is highly recommended.

Evaluation Process

Proposals will undergo a rigorous evaluation based on compliance with technical specifications, financial soundness, and the bidder's overall experience in similar projects. Each bid will be assessed to ensure they meet the outlined criteria effectively, including an analysis of price evaluation considerations.

Delivery Locations

Servicing will primarily occur at various MEMU Car Sheds as designated by the Indian Railways. Specific locations may be detailed in the tender documents, ensuring all bidders are aware of where their services will be required.

Contact Information

For further inquiries, interested parties should reach out via the designated contact channels provided in the tender documentation. This ensures that all queries related to the tender can be clarified efficiently.

By participating in this tender process, potential bidders will have the opportunity to contribute significantly to enhancing railway services while assuring compliance with established guidelines and regulations.