Tender Title: Cleaning and Sanitization Services for Rest House

Reference Number: GEM/2025/B/6109097
Issuing Authority: Indian Railways, Ministry of Railways

The Cleaning and Sanitization Services for Rest House tender aims to invite bids for comprehensive housekeeping, cleaning, and sanitization services, inclusive of all necessary consumables, specifically catering to the rest houses under the jurisdiction of Indian Railways, particularly in TMD JHS. This initiative underscores the commitment of the Ministry of Railways to maintain high standards of hygiene and cleanliness for its facilities, ensuring customer satisfaction and health safety.

Scope of Work and Objectives

The prime objective of the tender is to establish a contract for ongoing cleaning and sanitization services at rest houses. Key responsibilities include:

• Comprehensive cleaning of all premises, including guest rooms, common areas, and washrooms.
• Use of high-quality sanitization products to ensure a hygienic environment.
• Management of waste disposal in compliance with environmental regulations.
• Regular supply of consumables such as soaps, cleaning agents, and paper products.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet the following eligibility criteria:

• Registration as a legal entity and possessing necessary trade licenses.
• Proven experience in providing similar cleaning and housekeeping services for at least the past three years.
• A valid Goods and Service Tax (GST) Registration.

Technical Requirements

Participants are required to provide comprehensive details about their technical capabilities, including:

• Details of staff qualifications and training in cleaning and sanitization.
• Evidence of prior successful contracts undertaken.
• Quality control measures and compliance with safety standards.

Financial Requirements

Bid contenders need to display their financial soundness through:

• Submission of balance sheets for the last two financial years.
• Details about financial stability and capability to manage the scope of this contract.

Document Submission Details

Bidders must compile and submit the following documents:

• Technical proposal detailing the cleaning methodology.
• Financial bids in a required format specified in the bid document.
• Supporting documentation needed to meet the eligibility criteria.

Special Provisions

This tender also encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. It aims to promote local businesses in accordance with government policies, providing opportunities for fair competition.

Evaluation Process

Proposals will be evaluated based on:

• Adherence to the technical specifications outlined.
• Financial viability and reasonableness of the cost proposal.
• Relevant experience and past performance in similar contracts.

Delivery Locations

The services will be primarily conducted at the rest house facilities within TMD JHS, tailored to meet the specific needs of the locations as outlined in the tender documents.

Contact Information

For further inquiries, interested bidders are encouraged to reach out to the department responsible for overseeing this tender. Specific contact details, however, are not provided in the available documentation.

Additional Information

Participants are encouraged to conform with any requisite compliance measures associated with cleaning and sanitization, ensuring full adherence to the standards set forth by the Indian Railways.