Indian Railways Tender by Chittaranjan Locomotive Works (GEM/2025/B/6139075)
Manpower Outsourcing Services - Man-days based - Others; Unskilled; Attendant

Tender Timeline
Tender Title: Manpower Outsourcing Services - GEM/2025/B/6139075
Issuing Authority/Department: Indian Railways, Ministry of Railways
The Indian Railways seeks to procure manpower outsourcing services through this tender specifically for the provision of unskilled attendant services. This tender, designated as GEM/2025/B/6139075, encapsulates the recruitment, deployment, and management of unskilled manpower for various operational scripts essential for the national railway network. This strategic move aims to enhance operational efficiency while adhering to government standards and ensuring a reliable workforce to cater to the growing demands of rail operations.
Scope of Work and Objectives
The scope of work under this tender involves the supply of 325 unskilled attendants based on man-days services. The recruited personnel will support various operations across the Indian Railways and are required to perform tasks under the supervision of designated officials. The objective is to ensure seamless service delivery while maintaining high standards of productivity and efficiency.
Eligibility Criteria
Bidders must meet specific eligibility requirements to participate. This includes being a registered entity under applicable laws and showcasing experience in deploying unskilled manpower in similar sectors. Compliance with local and national labor laws is essential.
Technical Requirements
Bidders should demonstrate the technical capability to manage manpower effectively, which includes workforce management systems, documentation of deployed staff, and adherence to safety and quality standards. Proposals should include the methodologies intended to be used for recruitment, training, and oversight of the unskilled attendants.
Financial Requirements
Bidders need to provide detailed financial documentation, showcasing their ability to maintain operational sustainability over the duration of the manpower service contract. Financial stability and accountability will be assessed during the evaluation process.
Document Submission Details
All documents must be submitted through the designated e-procurement portal. Bidders should ensure that their submissions include all requisite documents outlined in the tender specifications, such as eligibility proofs, technical proposals, and financial bids.
Special Provisions
Certain special provisions are available for Micro, Small, and Medium Enterprises (MSEs) and startups. Potential bidders should refer to the specific guidelines that encourage participation from these sectors, aligned with government initiatives aimed at fostering entrepreneurship and local development.
Evaluation Process
The evaluation process will consist of a review of technical and financial proposals. The final selection will be based on a comprehensive assessment that prioritizes quality, cost-effectiveness, and compliance with all outlined requirements. Bidders are advised to ensure their submissions are complete and accurate to streamline the evaluation process.
Delivery Locations
The manpower services are to be deployed at various locations as designated by the Indian Railways across the operational zones connected with the Ministry's oversight.
Contact Information
For queries regarding this tender, bidders are encouraged to visit the official Indian Railways contact page or the e-procurement portal dedicated to this tender. All communications should follow the protocols established by the Ministry of Railways for a streamlined exchange.
In conclusion, this tender for manpower outsourcing services revolves around an essential element in sustaining Indian Railways' operations. With an emphasis on compliance, financial accountability, and operational excellence, stakeholders are invited to participate actively and contribute to the efficient functioning of one of the country’s most critical infrastructure sectors.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered legal entity and having prior experience in providing manpower outsourcing services. Bidders must comply with all local labor regulations and demonstrate reliability in previous projects. Any commercial entity that fulfills these criteria is encouraged to participate.
Bidders need to present various certificates including registration proofs, financial statements, and evidence of compliance with quality standards applicable to manpower outsourcing services. Additional documentation demonstrating past performance and operational capabilities may be required to robustly support the submission.
The registration process involves creating an account on the designated e-procurement portal used by Indian Railways. After successful registration, bidders can access the tender documents and submit their proposals electronically following the guidelines posted on the portal.
Documents for the manpower outsourcing services tender must be submitted in specified electronic formats, typically including PDF and MS Word formats. Adherence to the prescribed formats is critical to ensure compliance with submission guidelines.
The payment terms will be outlined in the tender documentation and typically require upfront payment terms along with performance security guarantees. Bidders should be prepared to present an Earnest Money Deposit (EMD) to confirm their commitment. Performance securities are determined based on service delivery metrics established by the Indian Railways.
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