Indian Railways Tender by South Central Railway (GEM/2025/B/6062782)
Monthly Basis Cab & Taxi Hiring Services - MUV; 2500 km X 360 hours; Outstation 24*7
Tender Timeline
Tender Title: Monthly Basis Cab & Taxi Hiring Services
Tender Reference Number: GEM/2025/B/6062782
Issuing Authority: Indian Railways, Ministry of Railways
Tender Overview
The Monthly Basis Cab & Taxi Hiring Services tender aims to engage a reliable service provider to offer transportation solutions, specifically for Multi-Utility Vehicles (MUV). The contractual terms include a service provision of up to 2500 km and 360 hours of use per month. The facilities are required to be available 24x7 for outstation travel, guaranteeing the operational mobility necessities of the Indian Railways.
Scope of Work and Objectives
The primary objective of this tender is to secure transport services that can cater to organizational demands effectively and efficiently. Bidders are required to provide a fleet that iswell-maintained, adequately insured, and compliant with the existing transport regulations. Services will be utilized mainly for official travel, ensuring time efficiency and quality service at all times.
Eligibility Criteria
Interested bidders must meet the following eligibility criteria:
- Registered as a legal entity under applicable laws.
- Demonstrable experience in providing similar cab and taxi services at a commercial scale.
- Possession of all necessary licenses and permits (i.e., commercial vehicle licenses) to operate in relevant destinations.
- Compliance with safety standards and measures as stipulated by regulatory authorities.
Technical Requirements
Bidders are expected to adhere to the following technical requirements:
- Fleet must include modern and fuel-efficient MUVs.
- Vehicles should be less than five years old and equipped with GPS tracking systems.
- Regular maintenance records and up-to-date insurance documentation must be provided.
- Capabilities to provide drivers trained in customer service and safety protocols.
Financial Requirements
Bids must include:
- A quote detailing the monthly service charge for the provided kilometers and hours.
- Compliance with GST and other applicable taxes should be clearly stated.
- Proposals should demonstrate financial stability and previous transaction history in accordance with service rendering.
Document Submission Details
All submissions must include:
- Bid proposal on company letterhead.
- Required certificates that validate eligibility.
- Compliance documents pertaining to safety and technical standards.
- Any additional supportive documentation that reflects capability and past performance.
Submissions must be in a secure envelope marked with the tender reference number and should reach the designated authority on or before the stipulated deadline.
Special Provisions
Recognizing the need for inclusive participation, the tender encourages applications from Micro, Small, and Medium Enterprises (MSEs) and startups. These entities are entitled to specific benefits aimed at fostering growth and participation within this sector.
Evaluation Process
The evaluation of bids will be carried out based on:
- Compliance with eligibility criteria.
- Technical capability and quality of vehicles proposed.
- Cost-effectiveness of the bid.
- Experience and past performance metrics of the bidder.
The authority reserves the right to call for presentations from shortlisted bidders to further assess capability.
Delivery Locations
Services are required at various outstation locations as dictated by the operational needs of the Indian Railways. A detailed list of potential locations will be issued to shortlisted bidders as part of the process.
Contact Information
For further details regarding this tender, interested parties are encouraged to contact the issuing authority directly. Exact contact information has been documented within the tendering framework.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating past experience in providing cab and taxi services at a commercial scale, and possessing all necessary licenses and permits. Bidders are also required to comply with safety and technical regulations, ensuring vehicles are well-maintained and operated by licensed drivers. Failure to fulfill these requirements can lead to disqualification in the evaluation process.
To participate in the tender, bidders must submit various required certificates, including but not limited to:
- Valid commercial vehicle licenses.
- Vehicle insurance documentation.
- GST registration.
- Any certifications that substantiate prior experience in similar projects. These documents serve to assure the authority of the bidder’s compliance with industry standards.
The registration process generally involves filling out the designated forms provided within the tender documentation. Bidders should prepare their necessary documentation, such as eligibility certificates and financial proofs before submission. All documents must be compiled and submitted in a sealed envelope with the tender reference clearly labeled, ensuring adherence to submission guidelines.
The financial aspects of the tender require bidders to submit a detailed quotation based on the services proposed. An Earnest Money Deposit (EMD) will also be mandated, ensuring the commitment of bidders. Payment terms will include milestone payments contingent on service delivery, with final invoices to be submitted post-performance evaluations. Potential bidders should refer to the tender documentation for comprehensive details on the EMD requirements and accepted payment methods.
Micro, Small, and Medium Enterprises (MSEs) are entitled to special provisions aimed at fostering inclusion. These benefits may include relaxed eligibility criteria and potential access to financial assistance or grants. The goal is to encourage competitive bidding from smaller entities and to enhance their participation in government tenders, aligning with broader economic development initiatives.
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