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Indian Railways Tender by East Central Railway (GEM/2025/B/6156617)

Custom Bid for Services - Mechanized coach cleaning (Normal Cleaning) including provision of Toilet

Service
Qty:NaN
EMD: ₹6.0 Lakh
EST Bid: ₹8.9 Crore
Indian Railways Tender by East Central Railway (GEM/2025/B/6156617)

Tender Timeline

Tender Issue
April 21, 2025 at 6:34 PM

Tender Title: Mechanized Coach Cleaning Services

Tender Reference Number: GEM/2025/B/6156617

Issuing Authority: Ministry of Railways, Indian Railways


The Mechanized Coach Cleaning Services tender, reference number GEM/2025/B/6156617, is soliciting offers from interested and eligible bidders. The scope of work involves comprehensive cleaning services for AC coaches at Coaching Depot BJU. This includes normal cleaning with provisions for toiletry supply, intensive deep cleaning, and terminal attention of platform return trains, ensuring a high standard of hygiene and sanitation. Alongside these specific tasks, special cleanliness and sanitation of the Coaching Depot premises are also required.

Scope of Work and Objectives

The primary objective of this tender is to ensure that all coaches undergo a systematic cleaning process, improving both passenger satisfaction and overall operational efficiency. The bidders are expected to provide effective mechanized cleaning techniques with stringent adherence to cleanliness and quality standards. The work is categorized into several key areas:

  • Normal Cleaning: Regular cleaning including supply of toiletries at Coaching Depot BJU.
  • Intensive Cleaning: Deep cleaning services aimed at maintaining high hygiene standards.
  • Terminal Attention: Provision of cleaning services for platform return trains which includes dry sweeping, cleaning of toilets, and watering in coaches.
  • Sanitation of Coaching Depot Premises: Ensuring the cleanliness and hygiene of the Coaching Depot surroundings.

Eligibility Criteria

Bidders must satisfy the eligibility criteria outlined to be considered. This includes:

  • Registration as a legal entity.
  • Demonstrated capacity to undertake similar cleaning services.
  • Compliance with the required local regulations and standards.

Technical Requirements

The successful bidders will be expected to meet the technical requirements that include:

  • Utilization of mechanized cleaning equipment.
  • Adherence to the best practices in sanitation and hygiene.
  • Capability to manage a team effectively to ensure compliance with the cleaning schedules.

Financial Requirements

Bidders should present a detailed financial proposal along with any necessary documentation. This will include competitive pricing that reflects the quality of services offered. Bidders may also be required to fulfill certain financial ratios or evidence of fiscal responsibility.

Document Submission Details

Documents must be submitted as outlined in the instructions provided in the tender documentation. It is essential for all bidders to ensure that their submissions are complete and comply with the specified formats. The submission may require a combination of digital uploads and physical copies.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSMEs) and start-ups. Specific provisions may apply to support these entities throughout the tender process and procurement.

Evaluation Process

The evaluation of proposals will consider both technical and financial components heavily. A comprehensive scoring system will be utilized to assess bids based on their adherence to quality criteria, cost-effectiveness, and operational capabilities. Transparency and fairness will govern the evaluation process to promote equal opportunities for all bidders.

Delivery Locations

All services are to be delivered at Coaching Depot BJU. Bidders must ensure their logistics accommodate timely operations within the specified locations.

Contact Information

For additional inquiries regarding this tender, potential bidders are encouraged to consult the designated contact points provided within the detailed tender documentation.


This tender represents an exceptional opportunity for firms specializing in mechanized cleaning services, focusing on delivering high-quality sanitation solutions within the railway sector. Interested parties are encouraged to submit their bids in alignment with the outlined criteria to be part of this vital project.

General Information

Item Category
Custom Bid for Services - Mechanized coach cleaning (Normal Cleaning) including provision of Toiletries in AC Coaches at Coaching Depot BJU , Custom Bid for Services - Mechanized coach cleaning (intensive Cleaning) at Coaching Depot BJU , Custom Bid for Services - Terminal attention of platform return trains under RPC 4 (Dry sweeping, cleaning of toilets and watering in coaches) at coaching depot BJU , Custom Bid for Services - Cleaning sanitation of Coaching Depot Premises at Coaching Depot BJU
Department Name
Organisation Name
State
City

Financial Information

Estimated Bid Value
₹8,91,86,260.00
EMD Amount
₹5,95,940.00
Minimum Turnover
₹446.00 Lakh (s)
Bid Offer Validity
60 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

12 Documents
GeM-Bidding-7758075.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
BOQ DocumentBOQ COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity able to provide service as per the tender specifications, such as past experience in cleaning services, financial capability, and compliance with local laws. Furthermore, applicants must demonstrate their ability to manage the operations effectively within the specified timelines.

Bidders need to submit various certificates, which may include business registration, GST registration, and any relevant quality certifications pertaining to cleaning services. Ensuring that all documents are current and valid will be crucial for compliance with the submission standards.

To participate in the tender, bidders must first complete the registration process indicated in the tender documentation. Post-registration, required documentation should be submitted through the designated upload links or physical delivery method as specified. All submissions must adhere to accepted formats.

Bidders must provide a detailed financial proposal as part of their submission, outlining the costs associated with the offered services. The payment terms usually involve progressive payments based on service delivery milestones, and performance security may also be required to ensure compliance with the contract.

The tender has special provisions that favor MSMEs, including simplified documentation processes, potential financial incentives, and support in complying with regulatory requirements. By encouraging participation from MSMEs, the tender aims to enhance competition and innovation in the cleaning services sector.

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