Indian Railways Tender by South Eastern Railway (GEM/2025/B/6148494)
Monthly Basis Cab & Taxi Hiring Services - MUV; 2055 KM; Outstation 24*7

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Tender Title: Monthly Basis Cab & Taxi Hiring Services - MUV
Reference Number: GEM/2025/B/6148494
The Indian Railways, under the authority of the Ministry of Railways, has issued a tender for the provision of Monthly Basis Cab & Taxi Hiring Services. This tender aims to engage qualified contractors to provide Mult-Utility Vehicles (MUVs) for outstation travel services across a designated route covering 2055 KM on a 24/7 basis.
Scope of Work and Objectives
The primary objective of this tender is to ensure safe, reliable, and efficient transport services for passengers across outstation locations. The selected service provider will be responsible for:
- Providing MUVs for outstation travel as per the specified distance and time commitments.
- Ensuring all vehicles meet required safety and quality standards.
- Maintaining a fleet of cars that are regularly serviced and inspected.
Eligibility Criteria
Participation in this tender is open to registered companies and individuals that meet the following eligibility criteria:
- Entities must hold valid registrations and licenses for providing taxi or cab services.
- The bidder should demonstrate experience in similar service projects.
- Financial stability and capability to execute the required services effectively.
Technical Requirements
The tender mandates that all vehicles should:
- Be in excellent operational condition.
- Comply with local regulatory standards for commercial vehicles.
- Feature safety equipment such as seat belts, airbags, and GPS tracking.
- Have a minimum seating capacity as specified in the detailed tender documents.
Financial Requirements
Bidders must provide evidence that they possess the financial health to support their service offerings. This includes:
- Latest audited financial statements.
- Proof of other ongoing contracts or projects which affirm the financial capability to undertake this engagement.
Document Submission Details
Interested parties must submit their bids electronically through the designated tender portal before the submission deadline. Required documents include:
- A detailed bid proposal.
- Proof of eligibility and registration.
- Financial statements and any other documentation corroborating the bidder’s qualifications.
Special Provisions
The tender considers bids from Micro, Small, and Medium Enterprises (MSEs) and Startups, offering them advantages such as reduced financial commitments during the bidding process. Compliance with the ‘Make in India’ policies is encouraged, fostering local enterprise participation and enhancing regional development.
Evaluation Process
An evaluation committee will assess bids based on predefined criteria, focusing on:
- Compliance with technical requirements.
- Financial soundness and past performance in similar endeavors.
- Pricing competitiveness and payment terms.
Delivery Locations
The services are required across various outstation locations as designated by the Indian Railways, with specifications outlined in the tender document.
Contact Information
For additional queries or clarifications, potential bidders are encouraged to refer to the official communication channels outlined in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity with valid licensing for providing taxi services. Bidders must demonstrate relevant experience through prior contracts and must establish financial stability to undertake the services as required by Indian Railways.
Participants must submit necessary certificates including valid registrations for commercial transport, compliance documentation, insurance papers for vehicles, and any additional local permits that may be applicable for the provision of taxi services.
The registration process for this tender includes submitting a thorough bid document online on the designated portal. Interested applicants must provide required documents including proof of eligibility and past project experiences that meet the tender’s specifications.
The payment terms stipulate that payments will be made upon satisfactory delivery of services rendered, as verified through a designated evaluation committee. Specific terms related to advance payments, frequency of payments, and final settlements are detailed in the tender documentation.
Yes, this tender offers benefits for Micro, Small, and Medium Enterprises (MSEs) and Startups, which include relaxed financial criteria, support for documentation, and prioritization in bid evaluations, encouraging local businesses and fostering economic growth in line with government policies.
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