Indian Railways Tender by Northern Railway (GEM/2025/B/6121263)
Manpower Outsourcing Services - Minimum wage - Unskilled; Not Required; Admin

Tender Timeline
Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6121263
Issuing Authority/Department:
This tender is issued by the Ministry of Railways, specifically under the Indian Railways. This initiative aims to enhance the efficiency of public service delivery through outsourcing.
Scope of Work and Objectives:
The objective of this tender is to procure manpower outsourcing services aimed primarily at providing unskilled labor for administrative tasks. A total of 5 personnel will be required under the minimum wage category to support existing operations within the Indian Railways. Proposals should focus on delivering quality services effectively and efficiently, ensuring organizational objectives are met.
Eligibility Criteria:
To qualify for this tender, bidders must be legally registered entities capable of providing required manpower services. Eligible bidders should demonstrate experience in delivering manpower outsourcing services, specifically in the administrative sector, while adhering to labor laws and regulations.
Technical Requirements:
Bidders must provide evidence of the following technical capabilities:
- Capacity to supply minimum wage unskilled workers promptly.
- Experience in handling similar contracts in the public or private sector.
- Commitment to compliance with quality standards set forth by the Ministry of Railways.
Financial Requirements:
Bidders are required to indicate their financial stability through:
- Submission of audited financial statements for the last three fiscal years.
- Evidence of sufficient financial resources to manage contracts of a similar nature.
Document Submission Details:
Proposals must be submitted in a single packet format, detailing all requisite documentation. All submissions can be made electronically through the designated platform, adhering to prescribed formats. Necessary documents include corporate registration certificates, proof of prior experience, and financial statements.
Special Provisions:
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and Start-ups. Such entities may benefit from relaxed eligibility criteria and assistance during the bidding process to promote inclusive growth and support local businesses.
Evaluation Process:
Submissions will undergo an evaluation process focusing on the technical capabilities, financial stability, and overall compliance with the requirements laid out in the tender documentation. Proposals will be judged on their alignment with the objectives of the Ministry of Railways.
Delivery Locations:
The required services will be delivered across various locations designated by the Ministry of Railways. Specific sites will be communicated post-award of the contract.
Contact Information:
While direct contact details are not provided, bidders may consult the official Indian Railways website or the Gem portal for further guidance and clarification regarding the tender process.
In summary, this tender presents an important opportunity for providers in the manpower outsourcing services space to collaborate with the Indian Railways, thereby contributing to the efficiency of public service administration while opening pathways for newer businesses, particularly MSEs and Start-ups, to engage in government contracts.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of delivering the necessary manpower services. Bidders should have verifiable experience in manpower outsourcing, particularly in administrative roles, and must adhere to all pertinent labor laws and regulations to ensure compliance and quality service delivery.
To participate in the tender for manpower outsourcing services, bidders must submit relevant registration certificates such as GST registration, PAN, and proof of previous contracts executed. Additionally, audited financial statements from the last three years must be included to demonstrate financial stability.
The registration process includes registering as a vendor on the Gem portal and completing the necessary documentation required for the manpower outsourcing services tender. It is crucial to ensure that all submissions comply with the stipulated formats and guidelines stated in the tender documentation.
Upon awarding the contract, the successful bidder will be required to furnish a performance security deposit. This will typically be a percentage of the contract value and serves as a guarantee for contract fulfillment.
The selection process for proposals will be based on criteria including technical evaluation, financial stability, and compliance with manpower outsourcing services requirements. Bidders whose proposals meet all necessary qualifications will be notified of the results via the Gem portal, and the final decision will ensure best value for public funds.
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