The Monthly Basis Cab & Taxi Hiring Services tender, identified with reference number GEM/2025/B/6061994, is issued by Indian Railways, under the oversight of the Ministry of Railways. This tender aims to procure comprehensive cab and taxi hiring services for outstation travel requirements, ensuring convenience and efficiency for personnel.

Scope of Work and Objectives

The primary objective of this tender is to establish a contract for the provision of Cab and Taxi Hiring Services, specifically SUVs, encompassing a total of 2000 kilometers and 320 hours of usage on a monthly basis. The services are intended for 24/7 outstation operations, catering to the transportation needs of Indian Railways staff and associated mission requirements. The bidding party must ensure that all vehicles provided are well-maintained, licensed, and comply with safety regulations for transport services.

Eligibility Criteria

To be eligible for participation in this tender, bidders must fulfill the criteria outlined below:

• Bidders must be registered entities with valid operational licenses.
• Compliance with the local transport authority regulations is a must.
• A proven track record in providing similar transportation services is required, with references or documentation to support experience.
• The tender is open to Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging their participation and ensuring fair competition.

Technical Requirements

Bidders are expected to meet specific technical specifications, which include:

• Providing SUVs that are less than five years old.
• Vehicles must be equipped with GPS tracking systems for monitoring travel efficiency.
• A dedicated customer service support system to address inquiries and complaints promptly must be in place.
• Proper documentation for vehicle ownership and driver credentials must be provided.

Financial Requirements

Entities looking to submit bids are required to demonstrate financial capability. The financial aspects include:

• The submission of a payment security or bank guarantee as per the requirements outlined in the tender documentation.
• Pricing must be competitive and must not exceed stipulated rates set forth by Indian Railways.
• Bidders must provide evidence of ability to manage payment terms outlined in the tender.

Document Submission Details

Interested bidders must submit their proposals electronically as per the guidelines specified in the tender notification. All documents should be in formats compatible with common office software, such as PDF, DOCX, or XLSX. A comprehensive checklist provided in the tender documentation must be followed to avoid omissions.

Special Provisions

The tender recognizes the fostering of Micro, Small, and Medium Enterprises (MSEs), providing benefits that include reserved quotas or exemptions. Additionally, provisions for startups encourage innovation in service delivery while ensuring compliance with governmental initiatives like 'Make in India'.

Evaluation Process

The evaluation of submitted proposals will be conducted based on:

• Compliance with eligibility and technical requirements.
• Cost-effectiveness and total pricing structure.
• Experience in similar service contracts.

A detailed matrix will guide the evaluation process, ensuring transparency and fairness.

Delivery Locations

The cab and taxi services will cater to various designated locations based on the operational requirements of Indian Railways. Bidders should exhibit their readiness to engage in multiple geographical areas without limitations.

Contact Information

For any inquiries or clarifications regarding the GEM/2025/B/6061994 tender, interested parties are encouraged to reach out through official Indian Railways communication channels for accurate and timely information.