Tender Title and Reference Number
GEM/2025/B/6148808
Issuing Authority
Ministry of Railways, Indian Railways
Scope of Work and Objectives
The Custom Bid for Services aims to provide stationary Watchmen at identified vulnerable locations of the Railway Under Bridges (RUBs) under the jurisdiction of DEN North and DEN Lines for the year 2025-26. This initiative is pivotal in ensuring passenger safety and security at these strategically important points within the Hyderabad Division.
The primary objectives include:
- Enhancing the safety measures at vulnerable RUB locations.
- Providing reliable and vigilant watchman services to deter any unlawful activities.
- Contributing to maintaining the overall safety protocols aligned with Indian Railways' operational standards.
Eligibility Criteria
To qualify for this tender, bidders must fulfill specific eligibility requirements:
- Must be a registered business entity with relevant licenses and certifications.
- Proven experience in providing security services, particularly in a railway or similar environment.
Technical Requirements
Bidders are expected to demonstrate the capability to provide qualified personnel meeting the necessary standards set by the Ministry of Railways. Key technical requirements include:
- Background checks on personnel to ensure trustworthiness.
- Training certification in safety procedures and emergency response.
Financial Requirements
Bidder financial health will be assessed, including:
- Submission of recent financial statements to demonstrate stability.
- Capacity to manage the financial aspects of service delivery without disruptions.
Document Submission Details
All required documents should be submitted electronically via the specified tender portal. This includes but is not limited to:
- Eligibility documentation
- Financial reports
- Technical specifications
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) and Startups are encouraged to participate and may receive preferential consideration in line with government policies.
Evaluation Process
The evaluation process will be rigorous and multi-faceted, involving:
- Qualification of bidders based on their documentation.
- Assessment of bids based on technical capability and financial proposals.
The selected bidders will be notified and required to comply with the outlined service agreements.
Delivery Locations
The services are to be delivered at various designated Vulnerable RUBs across the Hyderabad Division, ensuring coverage of all specified locations as per the contract requirements.
Contact Information
All general inquiries should be directed to the appropriate officials within the Ministry of Railways, for further clarification and details regarding the tender specifications.
By aligning with this Custom Bid for Services, bidders will play a crucial role in enhancing railway safety, contributing to the larger objectives of the Ministry of Railways.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing valid licenses, and having demonstrable experience in providing security services. The bidders must also comply with the specific technical and financial documentation requirements set forth in the tender.
The technical specifications require bidders to provide trained personnel with certifications in safety protocols and background checks. Furthermore, the personnel must be able to respond to emergencies effectively while ensuring a secure environment at the specified Railway Under Bridge locations.
The payment terms stipulate that successful bidders will receive payments based on the milestones achieved, as outlined in the service agreement. Timely submissions of invoices and service verification are essential for payment processing.
Bidders must submit all required documents through the designated electronic tender portal. Accepted formats typically include PDF for official documentation and Excel for financial data, ensuring compliance with the specified guidelines.
Yes, MSEs have specific benefits under this tender. They may receive preferential treatment during the evaluation process and are encouraged to participate as part of the government’s initiative to promote entrepreneurship and support small businesses within the framework of Make in India policies.
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