Tender Title: Custom Bid for Services - Data Entry Operator in Crew Booking Lobby and TLC Office Kota
Reference Number: 6b937a4c
Issuing Authority: Ministry of Railways, Indian Railways
Scope of Work and Objectives
The objective of this tender is to engage a service provider for data entry operations spanning a duration of 730 days. This opportunity involves supporting the Crew Booking Lobby and the TLC Office in Kota. The selected contractor will be responsible for maintaining accurate records and managing data associated with crew scheduling, booking processes, and other administrative tasks as directed by the Indian Railways.
Eligibility Criteria
To participate in this tender, bidders need to meet several key eligibility criteria:
- Registered as a business entity in compliance with applicable laws.
- Proven experience in providing similar services, preferably within the railway sector or related fields.
- Financial stability evidenced by previous projects or audits.
- Ability to align with governmental policies, including 'Make in India' initiatives.
Technical Requirements
Bidders are required to submit documents that demonstrate compliance with specified technical requirements:
- A detailed technical proposal highlighting strategies and methodologies for effective data entry operations.
- Evidence of past performance in data management and administrative support.
- Relevant certifications or accreditations that validate the bidder’s capabilities.
Financial Requirements
Potential bidders must meet specific financial requirements, including:
- Submission of a bid that reflects comprehensive pricing for the duration of the project.
- Details regarding the earnest money deposit (EMD) as stated in the official guidelines.
- Proof of financial stability and capability to fulfill the contract terms.
Document Submission Details
All required documents must be submitted electronically through the designated online portal. Interested parties should ensure that their submissions are complete, including all necessary documentation to avoid disqualification.
Special Provisions
This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, as outlined by the government policies aimed at promoting local businesses. Bidders from these categories are encouraged to participate and should refer to specific guidelines for potential benefits.
Evaluation Process
The evaluation of bids will be conducted based on established criteria including competency, pricing structures, and adherence to the technical specifications outlined in this tender. Bidders are encouraged to provide comprehensive information to demonstrate their qualifications and capabilities.
Delivery Locations
The primary location for service delivery will be in Kota, as specified by the Indian Railways. Bidders should consider logistics and operational aspects in their technical proposals.
Contact Information
For clarity and assistance related to the tender, interested bidders can reach out to the Ministry of Railways via the official contact channels, ensuring all inquiries align with the submission timeline and contain all relevant information pertaining to the tender process.
This tender provides a pivotal opportunity for companies specializing in data services to contribute to the operational efficiency of the Indian Railways while fostering a focus on local industry support and compliance with government initiatives.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
17 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in this tender include being a registered entity under applicable regulations, demonstrating experience in providing similar services—especially in sectors related to the railway industry, and showing financial stability through relevant documentation.
Bidders must provide various required certificates, including business registration documents, proof of past performance in similar projects, and any accreditations that establish their capability to fulfill the technical requirements as specified in the tender documentation.
To complete the registration process, bidders need to visit the designated online portal where they can create an account, fill out the necessary forms, and upload required documentation. It is essential to follow the guidelines thoroughly to ensure a valid and complete submission.
The accepted document formats generally include PDF, Word, and Excel, although bidders should refer to the specific tender documentation for any further indications on preferred formats. Ensuring all documents are in the specified format is critical to avoid disqualification.
The payment terms for this tender stipulate that payments will be executed based on deliverables as per the milestones laid out in the agreement. Bidders must include their preferred payment schedules in their proposals, ensuring they align with the financial requirements outlined in the tender.
This comprehensive structure aims to assist potential bidders in understanding the tender’s nuances while maximizing their chances of successful participation.
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