Indian Railways Tender by Western Railway (3f3b6f11f)
Custom Bid for Services - Manpower based contract for provision of OBHS in DADN based trains for a
Tender Timeline
Tender Title: Custom Bid for Services - Manpower Based Contract for Provision of OBHS in DADN Based Trains
Reference Number: 3f3b6f11f
Issuing Authority/Department: Indian Railways, Ministry of Railways
Scope of Work and Objectives
The primary objective of this tender is to invite bids for a manpower-based contract for the provision of On-Board Housekeeping Services (OBHS) in DADN-based trains. The tender encompasses a range of services aimed at maintaining the cleanliness and overall hygiene of train compartments, ensuring a pleasant experience for passengers. This initiative aims to uplift service standards and enhance customer satisfaction on Indian Railways.
Eligibility Criteria
Bidders must fulfill certain eligibility requirements to qualify for consideration. This includes being a registered business entity, with a proven track record in providing similar services. The eligibility criteria ensure that bidders possess the necessary infrastructure, workforce, and expertise to effectively deliver the required services over a period of two years.
Technical Requirements
The bidders must meet specific technical requirements including the following:
- Demonstration of experience in providing similar housekeeping services within the transportation sector.
- Availability of trained and certified staff to perform the required tasks.
- Adequate tools and cleaning materials that comply with safety and environmental regulations.
Financial Requirements
Bidders are required to submit comprehensive financial documents that demonstrate their capability to undertake the contract. These documents include:
- Audited financial statements for the past three years.
- Pricing strategy that reflects competitive yet reasonable costs for the services rendered.
Document Submission Details
All proposals must be submitted in a predefined format, ensuring compliance with submission requirements. Bidders are expected to deliver their documents through the specified online portal or physical submission routes before the closing period of the tender.
Special Provisions
This tender may include specific provisions to support Micro, Small, and Medium Enterprises (MSEs), offering benefits that enhance their participation. Furthermore, startups may also find provision specifics beneficial, thus promoting innovation and local enterprise development.
Evaluation Process
The bids will be evaluated based on a structured feedback mechanism that assesses both the technical and financial proposals. Criteria for evaluation include:
- Alignment of the bid with tender specifications.
- Cost-effectiveness and financial viability.
- Quality and innovation in service delivery.
Delivery Locations
The services provided under this tender will be delivered across various locations where DADN-based trains operate. Specific routes may be identified upon contract awarding.
Contact Information
For further inquiries related to the tender, participants are encouraged to refer to the Indian Railways website or contact the relevant department directly. It is essential to adhere to the tender guidelines to ensure a successful submission.
In conclusion, this tender represents a significant opportunity for qualified service providers to enhance their operations and contribute to the future of rail transport cleanliness in India.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include that bidders must be registered as a business entity. They need to demonstrate a proven track record in providing similar housekeeping services within the transportation sector, particularly for rail services. Potential bidders should have trained personnel and appropriate equipment to meet service demands effectively.
Bidders must adhere to specific technical specifications, which include having trained and certified staff ready to carry out on-board housekeeping tasks. Bidders should also ensure that their cleaning materials and equipment meet safety and environmental standards, as outlined by Indian Railways. Furthermore, providing evidence of previous experience in similar projects will be crucial for evaluation.
The submission process requires bidders to prepare their documents meticulously according to specified guidelines. Proposals can usually be submitted via an online portal or through traditional mail, depending on the requirements stated in the tender documentation. Ensuring that all documents are complete and submitted before the deadline is vital for consideration.
Yes, the tender includes specific provisions for Micro, Small, and Medium Enterprises (MSEs), aiming to enhance their participation. These benefits may include relaxed eligibility criteria, financial incentives, or preferential evaluation criteria. This initiative supports local businesses in contributing to India’s railway services sector.
The payment terms associated with this contract typically outline staged payments based on milestones achieved or services rendered. The evaluation criteria will encompass the quality and comprehensiveness of the bid, financial competitiveness, and the bidder’s ability to meet all technical specifications. A thorough assessment will ensure that the most capable and cost-effective bids are selected for award.
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