Indian Railways Tender by South Central Railway (GEM/2025/B/6164127)
Custom Bid for Services - MCS-RJY COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR UNDERSLUNG 3 PHASE

Tender Timeline
Tender Title: Comprehensive Annual Maintenance Contract for Underslung 3 Phase Electrification
Reference Number: GEM/2025/B/6164127
Issuing Authority: Ministry of Railways, Indian Railways
The current tender seeks to engage a reliable vendor for the Comprehensive Annual Maintenance Contract for Underslung 3 Phase Electrification of MEMU rakes for a duration of three years. This maintenance contract specifically involves servicing the 3 Phase electrics supplied by M/S Medha Servo Drives Pvt Ltd. The significance of this contract lies in ensuring the optimal performance of the electrification systems utilized in MEMU rakes, pivotal for the smooth operation of railway services.
Scope of Work and Objectives
The selected contractor will be responsible for executing comprehensive maintenance services, including but not limited to:
- Routine inspections and preventive maintenance of three-phase electrics.
- Diagnostic troubleshooting and corrective actions for any identified faults.
- Timely reporting of maintenance outcomes and suggestions for system enhancements.
- Coordination with OEM (Original Equipment Manufacturer) for compliance and troubleshooting assistance.
The key objectives of this tender are to maintain the reliability of railway systems, ensure safety and efficiency, and prolong the lifespan of the electrification systems installed.
Eligibility Criteria
To qualify for this tender, interested bidders must meet the following eligibility requirements:
- The bidder must be a registered entity with a solid financial background.
- Proven experience in handling similar projects, specifically in maintenance contracts for electrification systems.
- Compliance with all requisite industry standards and certifications relevant to maintenance services.
- Ability to coordinate with OEMs directly for parts and service requests is essential.
Technical Requirements
Bidders must demonstrate adherence to the required technical specifications, such as:
- Expertise in three-phase electrical systems and their components.
- Availability of skilled personnel certified in the maintenance of similar electrification systems.
- Necessary tools and equipment to perform thorough inspections and repairs as required.
Financial Requirements
Bidders are required to provide relevant financial documents, including:
- Evidence of financial stability through bank statements and profit-loss declarations.
- Compliance with statutory requirements related to tax returns and payments.
Document Submission Details
All proposals should be submitted online through the designated portal, ensuring that all required documents are submitted in the specified format. Format and specifications for document uploads will be provided in the tender documents.
Special Provisions
This tender includes provisions for Micro, Small, and Medium Enterprises (MSEs) and startups to enhance their participation in government contracts. Eligible MSEs must ensure audio documentation to benefit from potential relaxations in qualification criteria.
Evaluation Process
The evaluation of bids will be conducted based on:
- Technical compliance with the outlined scope.
- Financial viability and cost-effectiveness of the proposal.
- Previous experience and performance history.
Delivery Locations
Maintenance services will primarily occur within the operational areas of Indian Railways as outlined in the tender documentation.
Contact Information
For further inquiries related to this tender, interested parties may contact the Ministry of Railways directly through the designated channels provided in the official tender announcement. Please ensure that no outdated information is referenced.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with proven experience in relevant project maintenance. Bidders must demonstrate compliance with industry standards and possess the appropriate certifications for handling three-phase electrification systems, showcasing previous successful work in similar contracts to qualify.
Bidders must possess technical expertise in three-phase electrification systems. They are required to have certified personnel skilled in maintenance operations and demonstrate access to necessary diagnostic tools and equipment essential for thorough inspections and repairs. It is crucial that bidders understand OEM products and can liaise effectively for maintenance activities.
Performance security is a standard requirement to ensure contract compliance. Bidders must provide a performance guarantee, typically a percentage of the contract value, to safeguard against non-performance or failure to meet the contract obligations. The guarantee will be returned upon successful completion of the contract.
Proposals must be submitted online in the prescribed format through the official portal specified in the tender notice. All required documents must be uploaded accurately to avoid disqualification. Only specified file formats will be accepted, so careful adherence to the submission guidelines is essential for a successful application.
Yes, MSEs can benefit from various provisions aimed at easing participation in government contracts. These may include relaxations in qualification criteria, enhanced prospects to secure contracts, and priority in evaluations. Compliance with government initiatives such as ‘Make in India’ policies further supports MSE involvement in such tenders, promoting local enterprises and minimizing dependency on imports.
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