Tender Title: Custom Bid for Services - Manpower outsourcing for Water Topping to Coaches

Reference Number: GEM/2025/B/6123612

Issuing Authority: Indian Railways, Ministry of Railways

Scope of Work and Objectives

The main objective of this tender is to outsource manpower services specifically for water topping to the coaches of through-pass and platform-terminating trains at New Bongaigaon (NBQ). The chosen contractor will be responsible for ensuring that all necessary procedures and protocols are followed for efficient water topping operations. This will involve coordinating with railway schedules, ensuring that quality water is supplied, and complying with the regulations set forth by the Indian Railways.

Eligibility Criteria

To qualify for this tender, the bidding entities must be recognized and registered legal entities in the relevant sectors. Additionally, they must demonstrate previous experience in manpower outsourcing and have the capacity to strengthen the services offered to Indian Railways. Entities should also comply with any local government regulations and provisions relevant to rail transportation services.

Technical Requirements

Bidders must exhibit adherence to stringent technical specifications that include the following:

1. Proven workforce capacity to meet the operational demands of water topping.
2. Equipments that meet the quality standards established by the Indian Railways.
3. Appropriate safety measures and certifications, ensuring compliance with health and safety standards during operations.

Financial Requirements

Participating entities are required to demonstrate financial stability through the submission of relevant financial documents, including balance sheets of the previous financial years, confirming their capacity to undertake the specified works without jeopardizing operational integrity.

Document Submission Details

All interested bidders must submit their bids electronically through the official platform detailed in this tender. The submission should include all mandatory documents that provide transparency and compliance with eligibility criteria detailed previously.

Special Provisions

Considering the provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, there may be benefits afforded to smaller entities to promote inclusivity and encourage participation.

Evaluation Process

The evaluation process will involve assessing the technical and financial aspects of each bid. Tenders will be scrutinized for compliance with requirements, and offers will be shortlisted based on overall quality, functionality, and pricing considerations.

Delivery Locations

Services will be conducted specifically at New Bongaigaon, with all operations required to adhere to the logistical and operational frameworks established by Indian Railways.

Contact Information

For any inquiries or further clarification, interested bidders may contact the relevant authority as listed in the official tender announcement.

This tender represents a pivotal opportunity for service providers in the manpower outsourcing sector to collaborate with a premier body within the Indian Railways framework. By focusing on effective water topping services, the contractor will play a significant role in enhancing the passenger experience through essential railway operations.