Tender Title: Custom Bid for Services - Upkeep, Kitchen Management, Facility Management and Linen Management at Running Room KOP

Reference Number: GEM/2025/B/6119547

Issuing Authority

The tender is issued by the Ministry of Railways, specifically for services required at the Indian Railways.

Scope of Work and Objectives

This tender encompasses a Custom Bid for Services that includes the upkeep of facilities, kitchen management, linen management at the Running Room KOP, and the provision of subsidized meals for the running staff and TTE at the Running Room KOP for a duration of three years (1095 days). The objective is to ensure operational efficiency, maintain hygiene standards, and deliver quality food and facility management services that meet the needs of the running staff.

Eligibility Criteria

To qualify for this tender, bidders must possess valid registrations and licenses necessary for providing the mentioned services. They should demonstrate prior experience in facility management, kitchen management, and provision of similar services. Interested parties must also comply with local regulatory requirements, including labor laws and safety standards.

Technical Requirements

Bidders must provide details of their capabilities in managing facilities, kitchens, and linen services. This includes experience with hygiene compliance, staff management, operational protocols, and previous project references that align with this contract. It is crucial for applicants to outline their approach to maintaining quality service standards while adhering to regulatory compliance.

Financial Requirements

Participants are required to provide detailed financial documents to demonstrate their economic stability and ability to undertake this contract. These may include bank statements, tax returns, and financial projections showing the bidder's capacity to fulfill the financial obligations throughout the contract period.

Document Submission Details

All submissions must adhere to the guidelines set by the issuing authority. Bidders should submit physical copies of required documents and proposals, ensuring that all paperwork is properly signed and dated. It’s important to check for any specified document formats or templates provided by the authority.

Special Provisions

The tender supports the participation of Micro, Small, and Medium Enterprises (MSEs). MSEs may receive benefits such as relaxed eligibility criteria and potential financial incentives aimed at encouraging local entrepreneurship and involvement.

Evaluation Process

Proposals will be evaluated based on predefined criteria, which typically include the bidder’s experience, financial stability, technical capabilities, compliance with requirements, and cost-effectiveness. The evaluation aims to identify the bidder who can deliver the best overall value throughout the tender duration.

Delivery Locations

Services will be rendered at the Running Room KOP, where the successful bidder is expected to ensure the smooth operation of management services outlined in the tender.

Contact Information

For queries related to the tender processes and submission, refer to the official contact details provided by the Ministry of Railways.

This tender presents an excellent opportunity for qualified service providers to engage in managing critical support services for Indian Railways while contributing to the needs of running staff.