Tender Title: Outsourcing of Semi-skilled & Skilled Labor for Day-to-Day Working in S&T

Tender Reference Number: GEM/2025/B/6131794

The Indian Railways, under the Ministry of Railways, is inviting bids for the Outsourcing of Semi-skilled & Skilled Labor for day-to-day operations in the S&T (Signal & Telecommunication) Field units specifically located in the BZA Division. The primary objective of this tender is to procure reliable and efficient workforce services to ensure smooth and efficient operational flow in the maintenance and upkeeping of S&T projects.

Scope of Work and Objectives

The successful contractor will be responsible for providing a range of semi-skilled and skilled labor services that include, but are not limited to, the following:

• Maintenance and repair of electronic and communication systems.
• Support activities in day-to-day operations of the S&T field units.
• Ensuring adherence to schedules and timelines for project completion.
• Compliance with safety standards and regulations prevalent in railway operations.

The overarching goal is to enhance operational efficiency by utilizing a skilled workforce equipped to manage and maintain critical S&T assets adequately.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet specific eligibility requirements:

• The bidder must be a legally registered entity.
• Previous experience in providing outsourcing services, particularly within the railway sector, is essential.
• Compliance with all regulatory standards and certifications relevant to labor services.

Technical Requirements

Bid submissions must demonstrate the ability to meet the following technical specifications:

• Familiarity with state-of-the-art S&T technology and practices.
• Personnel must possess relevant certifications and expertise in signal and telecommunications.
• Written procedures detailing quality assurance measures must be provided.

Financial Requirements

Financial evaluations will focus on the following:

• A clear presentation of financial stability.
• Proof of past contracts and their scopes to showcase reliability and capacity.

Document Submission Details

All interested parties are required to submit their proposals electronically through the designated platform. Key documents include:

• Technical proposal demonstrating compliance with eligibility and technical requirements.
• Financial bid outlining proposed costs and terms.

Special Provisions

This tender acknowledges the benefits for Micro, Small, and Medium Enterprises (MSEs) and encourages participation from startups. Eligible enterprises may receive specific considerations regarding bid evaluations.

Evaluation Process

The evaluation of bids will be conducted based on a combination of technical competence and financial viability. The selection process will favor proposals with proven track records and comprehensive understanding of the requirements, emphasizing quality and value for money.

Delivery Locations

Services will be provided at various S&T field units designated within the BZA Division of the Indian Railways, ensuring geographical competence is demonstrated in the bids submitted.

Contact Information

For queries or further clarifications, bidders are encouraged to consult the official Indian Railways website or reach out through provided channels available during the bidding period.

By encouraging robust participation from qualified service providers, the Indian Railways aims to deliver efficient and effective labor outsourcing solutions, ensuring reliable operations within the S&T divisions.