Indian Railways Tender by Eastern Railway (GEM/2025/B/6126414)
Custom Bid for Services - Mechanized coach cleaning, turn-round coach cleaning, depot and yard prem

Tender Timeline
Tender Title: GEM/2025/B/6126414
The Indian Railways, under the auspices of the Ministry of Railways, invites tenders for specialized cleaning services related to mechanized coach cleaning and turn-round coach cleaning. This comprehensive tender entails the cleaning and maintenance of the BGP coaching depot, spanning a duration of 4 years or 1461 days, executed on a manpower basis.
Scope of Work and Objectives
The primary objective of this tender is to ensure that mechanized coach cleaning and yard cleaning operations are conducted efficiently and effectively to meet the hygiene standards of the Indian Railways. The scope of work includes, but is not limited to:
- Comprehensive mechanized cleaning of passenger coaches.
- Immediate turn-round cleaning of coaches to ensure readiness for service.
- Routine cleaning of the depot and yard premises to maintain operational cleanliness.
Eligibility Criteria
Bidders must adhere to specific eligibility requirements to ensure that only qualified professionals participate in the bidding process. Key eligibility criteria include:
- Valid registration as a service provider in the relevant category.
- Experience in similar cleaning services within the transportation sector.
- Financial stability and ability to execute contracts of this magnitude.
Technical Requirements
Successful bidders must demonstrate their ability to meet all technical specifications, including:
- Compliance with industry-standard cleaning protocols.
- Utilization of approved cleaning technologies and equipment.
- Availability of trained personnel to deliver services effectively.
Financial Requirements
Bidders are required to meet the following financial criteria:
- Provide a detailed financial proposal, including proposed rates and costs associated with the cleaning services.
- Submit an Earnest Money Deposit (EMD) as specified in the tender documentation to ensure commitment to the bid.
Document Submission Details
All completed bid documents, including technical and financial proposals, should be submitted in accordance with the specified requirements in the tender notice. It is imperative to ensure that all documents are prepared in the accepted formats to facilitate swift evaluation.
Special Provisions
The tender includes provisions aimed at promoting participation from Micro, Small, and Medium Enterprises (MSEs). This inclusion is aimed at fostering growth and development in the local economy while ensuring competitive bidding practices. There are special benefits outlined for startups as well, encouraging innovation and fresh ideas in service delivery.
Evaluation Process
Bids will go through a thorough evaluation process, where both the technical capabilities and financial offers of the bidders will be assessed. The evaluation will consider compliance with all specifications, quality standards, and overall value for money, ensuring that the selected bid represents the best interest of the Indian Railways.
Delivery Locations
The services will be delivered primarily at the BGP coaching depot and may include additional locations as determined by the operational requirements of the Indian Railways.
Contact Information
For further inquiries or clarifications regarding the tender, interested parties are encouraged to consult the official contact avenues provided in the documentation. It is vital to communicate through the appropriate channels to ensure accurate and timely responses.
In conclusion, this tender represents a significant opportunity for service providers with expertise in coach and depot cleaning. Interested bidders are encouraged to review all requirements thoroughly and prepare their submissions cohesively to maximize the chances of success in this competitive procurement process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity that specializes in cleaning services. Bidders must have documented experience in executing similar contracts, ensuring they can meet the operational demands of Indian Railways. Financial stability is also a prerequisite, demonstrating capability to sustain the contract for its full duration.
To ensure compliance and quality, bidders must provide certificates that validate their operational credentials. This includes professional registration, relevant industry-specific certifications, and proof of previous contract execution in similar cleaning projects.
Payment terms will be specified in the tender documentation. Typically, payments are made based on the successful completion of services as specified in the contract. Bidders should be prepared to propose terms that align with their service delivery timelines and quality assurance measures.
The Earnest Money Deposit (EMD) is a safeguard to ensure serious bidding. The deposit amount will be specified in the tender documentation and must be submitted along with technical proposals. It will be refunded to non-successful bidders after the completion of the evaluation process.
The evaluation and selection process will involve a detailed assessment of all received bids. Bidders will be evaluated based on technical specifications, compliance with quality standards, and the financial proposal. The bid offering the best value for money while meeting all requirements will be selected for contract award.
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