Indian Railways Tender by Banaras Locomotive Works (GEM/2025/B/6162765)
Custom Bid for Services - Providing cooking serving and vending services in Workshop Canteen in BLW
Tender Timeline
Tender Title: Custom Bid for Services - Providing Cooking, Serving, and Vending Services in Workshop Canteen in BLW
Tender Reference Number: GEM/2025/B/6162765
Issuing Authority/Department: Ministry of Railways, Indian Railways
Scope of Work and Objectives
The primary objective of this tender is to engage a qualified contractor for cooking, serving, and vending services in the Workshop Canteen located in BLW (Banaras Locomotive Works), Varanasi. The selected service provider will be responsible for delivering high-quality food services to employees and visitors, ensuring adherence to hygiene standards and customer satisfaction.
Eligibility Criteria
To participate in this tender, bidders must meet certain eligibility criteria including:
- Having a valid registration as a service provider within the relevant sector.
- Proven experience in providing cooking and serving services in institutional settings.
- Ability to comply with all applicable health and safety regulations.
Technical Requirements
Bidders should ensure that the proposed services align with the following technical requirements:
- Capability to prepare and serve a diverse menu, catering to the dietary needs of all individuals.
- Staff should be trained in food safety and hygiene practices.
- Provision of necessary equipment and facilities for efficient cooking and vending operations.
Financial Requirements
Bidders must demonstrate their financial stability, which includes:
- Submission of relevant financial documents such as tax returns and certification of financial standing.
- Detailed pricing proposals for the services indicated in this tender.
Document Submission Details
All required documents, including the bid proposal, financial statements, and eligibility proof, need to be submitted electronically on the GEM portal. Bidders should ensure adherence to submission formats specified in the guidelines.
Special Provisions
This tender includes provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging their participation through certain allowances and considerations in accordance with governmental policies.
Evaluation Process
The evaluation of bids will be based on:
- Compliance with eligibility and technical requirements.
- Financial feasibility and pricing proposals.
- Service quality metrics as described in the tender documentation.
Delivery Locations
The services are to be rendered at the specified Workshop Canteen within BLW, Varanasi. All logistical arrangements are to be managed by the awarded contractor.
Contact Information
For further inquiries related to this tender, bidders may refer to the Ministry of Railways' official communication channels and GEM portal for additional guidance.
This tender aims to facilitate efficient service delivery for cooking and vending in the Workshop Canteen, adhering to high standards of quality and compliance with relevant regulations. Bidders are encouraged to carefully review all tender documents and submit their proposals in a timely manner.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity within the food services sector, possessing a proven record of experience in cooking and serving, with staff trained in food safety regulations. Additionally, bidders are required to comply with local health codes and demonstrate financial stability through relevant documentation. Submission of valid registration and compliance certifications is essential.
Bidders must comply with certain technical specifications such as the ability to offer a varied and nutritious menu, appropriate cooking methods that adhere to health standards, and the availability of trained personnel adept in food service operations. Furthermore, the service provider should also provide necessary equipment for cooking, serving, and maintaining cleanliness in the canteen.
Yes, bidders are required to submit a performance security that safeguards the interests of the Ministry of Railways. The performance security amount and format will be detailed in the tender documents, ensuring that the service provider fulfills their obligations to the standard specified through the contract.
The payment terms typically involve structured payments upon completion of specific milestones or delivery of services. Detailed payment schedules including the timings and proof of performance will be outlined in the final contract. Bidders should review the tender specifications for setting expectations on invoicing and payment adherence.
Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate in this tender as the government provides specific provisions intended to benefit these businesses. This includes the possibility of relaxed criteria during evaluations and support with registration processes, all aimed at fostering growth and participation of smaller enterprises in government contracts.
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