Indian Railways Tender by Eastern Railway (GEM/2025/B/6201220)
Custom Bid for Services - Outcome Activity based outsourcing for operation Maintenance Breakdown Re
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Tender Title: Custom Bid for Services - Outcome Activity Based Outsourcing for Operation Maintenance Breakdown Rectification
Reference Number: GEM/2025/B/6201220
Issuing Authority: Ministry of Railways, Indian Railways
The Custom Bid for Services outlined in this tender aims to engage a qualified contractor for the operation maintenance breakdown rectification of electrical power supply systems, including essential electrical assets associated with the Halisahar Colony Substation, railway quarters, health units, schools, and other institutes within the region. This initiative focuses on enhancing service efficiency and ensuring reliable operations within the railway sector.
Scope of Work and Objectives
The primary objective of this tender is to engage competent service providers who can deliver effective maintenance and breakdown support for the electrical systems. Key responsibilities include:
- Operational management of electrical infrastructure.
- Proactive maintenance activities to prevent breakdowns.
- Timely rectification of fault incidents to minimize service disruption.
- Regular audits and performance evaluations to maintain service standards.
Eligibility Criteria
To qualify for this tender, bidders must fulfill specific criteria, including but not limited to:
- A valid registration as an entity.
- Proven experience in handling similar projects.
- Compliance with all applicable laws and regulations.
- Capacity to provide the required services as per the technical specifications detailed in the comprehensive tender document.
Technical Requirements
Potential bidders must ensure they meet several technical specifications necessary for this project. Requirements may include:
- Expertise in electrical maintenance and repair techniques.
- Availability of trained staff with certifications in electrical engineering and safety.
- Implementation of quality assurance protocols aligned with industry standards.
Financial Requirements
Bidders must demonstrate financial capability to execute the contract should they be awarded. This includes:
- Submission of financial statements for the last two financial years.
- Employment of competent financial management practices.
Document Submission Details
All documents must be submitted in accordance with the guidelines specified in the tender specifics. Bidders are encouraged to:
- Fill out the required forms accurately.
- Provide all supplementary documents, ensuring they are properly signed and dated.
- Adhere to the document format standards to avoid disqualification.
Special Provisions
This tender facilitates certain benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, including:
- Relaxed qualification criteria for MSEs to promote participation.
- Simplified bid processes to encourage bids from startups.
Evaluation Process
The evaluation of bids will be conducted through a structured process aimed at transparency and efficiency. Evaluation will consider:
- Compliance with technical specifications.
- Financial bids and overall cost-effectiveness.
- Bidders' experience and past performance.
Delivery Locations
The services are to be executed in specified locations, including:
- Halisahar Colony Substation
- Railway quarters, Health Units, Schools, and other associated institutes.
Contact Information
For any inquiries related to this tender, potential bidders may contact the issuing authority directly. It is advisable to ensure all correspondence is professional and concise.
In summary, the Custom Bid for Services represents an important opportunity for qualified contractors specializing in electrical maintenance and operational support. Participation in this tender is encouraged, particularly from MSEs and startups aiming to contribute to the operational efficiency of the Indian Railways.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
16 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements detail that bidders must be registered entities possessing a valid business license. Furthermore, bidders need to demonstrate prior experience in providing similar services, effectively showcasing their ability to adhere to all relevant laws and regulations. Financial stability is also a crucial criterium, necessitating proof of the bidder’s capability to handle the financial demands of the contract.
Eligibility to participate in this tender necessitates documentation of certain certificates, such as business registration, tax compliance certificates, and professional certifications related to electrical engineering and maintenance. These certificates must be up to date and aligned with local laws to ensure compliance with the tender’s requirements.
To start the registration process, interested bidders should ensure they have all the necessary documents ready for submission. The registration usually requires accessing the relevant e-procurement portal, completing the required forms, and attaching all requisite documentation. It’s important to follow any specific guidelines set out in the tender documentation for a successful registration.
Bidders are typically required to submit documents in specific formats stated in the tender guidelines. Common acceptable formats often include PDF and Microsoft Word documents, ensuring that all submissions are clear and easily readable. Adhering to these formatting requirements is crucial to avoid disqualifications.
The tender includes favorable provisions for MSEs, aimed at encouraging their participation in public procurement. MSEs can benefit from simplified application processes, reduced financial criteria, and tailored support to facilitate easier engagement with larger contracts. This initiative aligns with the government’s focus on promoting local businesses and entrepreneurship.
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