Indian Railways Tender by North East Frontier Railway (GEM/2025/B/6160523)

Tender Title: UTS Dot Matrix Printer (High Speed)

Tender Reference Number: GEM/2025/B/6160523
Issuing Authority: Ministry of Railways, Indian Railways

The Ministry of Railways has initiated a tender for the supply of UTS Dot Matrix Printers (High Speed), aiming to enhance the operations through effective printing solutions. This tender seeks to procure a total of 125 units of high-speed dot matrix printers designed specifically for Unreserved Ticketing System (UTS) applications in railways. The objective is to ensure efficient ticket printing, contributing to the overall improvement in customer service and operational efficiency.

Scope of Work and Objectives

The primary scope of this tender involves the supply, installation, and commissioning of high-speed dot matrix printers that meet the technical specifications required by the Indian Railways. The selected vendor will be responsible for ensuring that the printers are compatible with the existing systems, provide durable performance under varied conditions, and maintain the quality standards set forth by the railway network.

Eligibility Criteria

To qualify for this tender, bidders must fulfill the following eligibility criteria:

• Be a registered entity with the ability to supply UTS Dot Matrix Printers.
• Have prior experience in supplying and installing similar equipment to government or recognized private entities.
• Not be debarred or suspended from participation in public procurement by any governmental authority.

Technical Requirements

The printers must meet specific technical specifications crucial for railway operations. These include:

• Print speed: Minimum of 550 cps (characters per second).
• Connectivity: USB and serial interfaces for easy integration with existing ticketing systems.
• Durability: Ability to handle at least 50,000 pages of printing without breakdown.

Financial Requirements

Bidders must provide a detailed financial proposal that includes:

• The total cost per unit of the high-speed dot matrix printer.
• Any additional costs related to installation, training, or maintenance services.
• Compliance with any applicable financial standards as mandated by the Ministry of Railways.

Document Submission Details

Interested bidders are required to submit the following documentation with their proposal:

• A duly filled tender submission form.
• Company registration documents.
• Technical specifications of the offered printers.
• Financial proposal and breakdown of costs.
• Any relevant certifications or quality assurance documents.

Special Provisions

The tender recognizes the contributions of Micro, Small, and Medium Enterprises (MSEs) and startups. Provisions have been made to ensure that these entities receive adequate support, such as simplified documentation processes and benefits under government schemes to promote local manufacturing.

Evaluation Process

Bids will undergo a thorough evaluation process based on:

• Compliance with technical specifications.
• Price evaluation, taking into account the overall lifecycle cost and potential for cost savings.
• Delivery timelines and capacity to fulfill the tender requirements.

Delivery Locations

The successful bidder will be required to deliver the printers to specified railway stations across the network, which shall be communicated post-award of the tender.

Contact Information

For any queries regarding the tender, bidders may refer to the official contact point mentioned on the Ministry of Railways official website. Please refrain from submitting inquiries without consulting the publicly available information, as this can delay the tender process.