Tender Title: Custom Bid for Services - Collection, Washing, and Ironing of Bed Sheets, Pillow Covers, Hand Towels, and Woolen Blankets

Reference Number: 806d702c

Issuing Authority: Ministry of Railways, Indian Railways

The Indian Railways is inviting bids under the reference number 806d702c for a custom service tender concerning the collection, washing, and ironing of various linen items supplied to AC coach passengers. The scope of work involves several essential tasks aimed at maintaining cleanliness and hygiene standards within the coaches, directly impacting passenger comfort and satisfaction.

Scope of Work and Objectives

The primary objective of this tender is to ensure the collection, washing, ironing, and timely delivery of the following items to various trains at coaching depots within the SBC division:

• Bed sheets
• Pillow covers
• Hand towels
• Woolen blankets
• Collection and packaging of the above items into eco-friendly covers as per specification.

Each item listed above must meet defined standards to ensure quality service delivery. Entities bidding for this tender should demonstrate the capability to manage the logistics of these items effectively.

Eligibility Criteria

To qualify for participation in this tender, bidders must fulfill the following eligibility requirements:

• Be a registered legal entity and possess all necessary operational licenses.
• Have previous experience in similar service contracts, particularly with large-scale cleaning and laundry operations.
• Meeting the registration criteria as laid out by the Ministry of Railways.

Technical Requirements

Bidders should be prepared to meet specific technical requirements, including but not limited to:

• Compliance with established quality standards for laundry service.
• Utilization of environmentally friendly detergents and cleaning agents.
• Detailed knowledge of linen management and care standards.

Financial Requirements

Entities must provide evidence of financial capability to undertake the services outlined in the tender document. This includes:

• Details of prior financial transactions and contracts to demonstrate stability.
• Submission of relevant credentials regarding financial health to guarantee performance.

Document Submission Details

Bidders are expected to submit their offers through the prescribed channels, ensuring that all mandatory documents are attached as specified in the tender. This includes:

• Bid forms
• Technical and financial proposals
• Proof of eligibility and financial credentials

Special Provisions

This tender features specific provisions intended to support Micro, Small, and Medium Enterprises (MSEs). Bidders qualifying as MSEs may benefit from reduced fees and favorable contract terms, as well as opportunities to participate in government procurements.

Evaluation Process

The selection process for this tender is based on a comprehensive evaluation of both technical and financial proposals. The evaluation criteria will consider:

• Quality of services proposed.
• Cost-effectiveness and transparency in pricing.
• Bidder qualifications and experience.

Delivery Locations

The services will be required at designated coaching depots within the SBC division. Bidders should consider logistical aspects concerning the timely collection and delivery of items from and to various railway stations.

Contact Information

For inquiries and further clarification regarding this tender, bidders are encouraged to reach out to the designated personnel at the Indian Railways. Ensure that communication channels remain clear and professional throughout the tendering process.