Tender Title: Custom Bid for Services - Cooking, Serving, and Cleaning at Staff Canteen of Electric Loco Shed Lallaguda
Tender Reference Number: GEM/2025/B/6187447
Issuing Authority: Indian Railways, Ministry of Railways

Scope of Work and Objectives

This tender invites bids for the provision of cooking, serving, and cleaning services at the staff canteen of the Electric Loco Shed Lallaguda. The primary objective is to ensure that high-quality meals are prepared and served to the staff while maintaining cleanliness and hygiene standards in the canteen. The services are required for a contract period of two years, highlighting the need for sustained quality and reliability in service delivery.

Eligibility Criteria

To be eligible for this tender, bidders must be registered entities that can provide relevant services in accordance with the guidelines of Indian Railways. Participants must demonstrate experience in managing similar services, ensuring compliance with standards set by the issuing authority.

Technical Requirements

Bidders must possess the necessary certifications and infrastructure to prepare and serve meals in a canteen environment. This includes:

• Compliance with food safety and hygiene regulations
• Capability to accommodate specific dietary needs of staff
• Adequate staff to perform the services efficiently
• All required cooking and serving equipment available on-site

Financial Requirements

Interested bidders must provide financial documents that affirm their capability to undertake the contract, including documentation that illustrates experience handling contracts of similar scope and scale. An Earnest Money Deposit (EMD) is required as a part of the bidding process, ensuring that bidders are serious about their proposals.

Document Submission Details

All documents related to the tender must be submitted before the specified deadline. Bidders should prepare and format their submission adhering to the requirements outlined in the tender documents. It is essential to ensure that all forms are duly filled and supported with necessary proof of compliance.

Special Provisions

The Indian Railways encourages participation from Micro, Small, and Medium Enterprises (MSEs) and has set provisions to facilitate their involvement. Startups are also welcome to participate, promoting opportunities for innovative service providers. Compliance with ‘Make in India’ policies is expected.

Evaluation Process

The evaluation of bids will be conducted based on predefined criteria established by the Indian Railways, focusing on both the technical and financial aspects of the proposals. Key factors will include quality, experience, and value for money. Performance security requirements will also be established to ensure compliance and accountability upon award of the contract.

Delivery Locations

Services must be delivered at the Electric Loco Shed Lallaguda, with strict adherence to delivery timelines and operational guidelines outlined within the tender documentation.

Contact Information

For additional inquiries and clarifications, bidders can reach out through the official communication channels of the Indian Railways. It is advised that all communication be directed in a professional manner to ensure timely responses.

This tender is not only an opportunity for companies to engage with a significant client but also a chance to demonstrate excellence in service delivery. Bidders are encouraged to thoroughly review all aspects of the tender documentation to ensure compliance and enhance their proposal's competitiveness.