Indian Railways Tender by North East Frontier Railway (GEM/2025/B/6197766)

Tender Title: Outsourcing of Private Security Guards

Tender Reference Number: GEM/2025/B/6197766

Issuing Authority/Department: Ministry of Railways, Indian Railways

The Ministry of Railways of India invites bids for the outsourcing of 07 Private Security Guards for the Divisional Railway Hospital located in Lumding. This tender aims to ensure that the hospital premises are secure, effective, and appropriately staffed with trained personnel to uphold safety standards and protect valuable assets.

Scope of Work and Objectives

The primary objective of this tender is to procure the services of qualified security personnel who will be responsible for overseeing the security operations at the Divisional Railway Hospital. The selected service provider will:

• Supply 07 trained private security guards who will ensure the safety and security of hospital staff, patients, and visitors.
• Implement adequate surveillance and response strategies to any potential security threats.
• Follow all protocols established by the Indian Railways to maintain a secure environment.

Eligibility Criteria

To be eligible for this tender, bidders must meet the following essential eligibility requirements:

• Must be a registered legal entity in India.
• Must have prior experience in providing security services, especially in healthcare or government facilities.
• Must demonstrate financial stability and possess required certifications validating security service standards.

Technical Requirements

Bidders should meet specific technical requirements, including:

• Provision of adequately trained personnel who meet the standards set by the Ministry of Railways.
• Implementation strategies that comply with industry and government regulations concerning security services.
• Availability of 24/7 support and rapid response teams as needed.

Financial Requirements

Bidders must be prepared to provide evidence of financial stability and fiscal responsibility. This may include:

• A statement of financial turnover for the last three fiscal years.
• Proof of capabilities to sustain personnel payments and other operational costs throughout the contract duration.

Document Submission Details

All submissions must adhere to the document submission process specified by the Ministry. Important guidelines include:

• Complete all forms as per the provided tender documentation.
• Submit the required documents in PDF format to ensure uniformity and security.
• Ensure all submissions reach the designated address before the specified deadline.

Special Provisions

The tender process includes special provisions aimed at promoting participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible entities may receive certain advantages during the evaluation process.

Evaluation Process

The evaluation of bids will be conducted using a systematic approach to ensure transparency and fairness. The criteria used will include:

• Qualification and experience of the bidding entity.
• Cost-effectiveness of the proposed services.
• Capability to meet the technical requirements set forth in the tender.

Delivery Locations

The services will primarily be delivered at the Divisional Railway Hospital in Lumding, ensuring compliance with all safety and regulatory standards required by the Indian Railways.

Contact Information

While specific contact details are not disclosed within the tender documentation, bidders are encouraged to review the Ministry of Railways’ official website for any updates or additional information related to the tender.

This tender presents an exciting opportunity for qualified service providers to engage in meaningful work that contributes to the safety and security of essential healthcare services within the railway network. Interested bidders should prepare to submit responsive proposals that meet the outlined criteria and comply with all technical specifications and quality standards.