Indian Railways Tender by Eastern Railway (GEM/2025/B/6158688)

Tender Title: Calibration Services
Reference Number: GEM/2025/B/6158688
Issuing Authority/Department: Ministry of Railways, Indian Railways

The Calibration Services tender aims to engage qualified service providers to deliver comprehensive calibration services pertaining to mechanical, electrical, and electronic equipment. The primary objective is to ensure the accuracy and reliability of various measurement instruments used within the operational framework of the Indian Railways. The services will include calibration for dimensions, voltage, current, power (AC/DC), frequency, power factor, phase angle, resistance, density, pressure, and temperature.

Scope of Work and Objectives

The scope of this tender encompasses the calibration of various instruments at the buyer's premises, ensuring compliance with national and international quality standards. Key objectives include:

• Providing precise calibration services for a diverse range of measurement and testing instruments.
• Ensuring all calibration activities adhere to NABL (National Accreditation Board for Testing and Calibration Laboratories) guidelines.
• Delivering timely and efficient calibration to minimize downtime and maintain operational efficacy.

Eligibility Criteria

To be eligible for participation in this tender, vendors must meet the following criteria:

• Be a registered service provider with a sound financial standing.
• Hold necessary certifications for providing calibration services.
• Demonstrate prior experience in delivering similar calibration services.
• Have access to accredited laboratory facilities and trained personnel.

Technical Requirements

Potential bidders must provide detailed documentation showcasing their technical capabilities and compliance with quality standards. This includes but is not limited to:

• Evidence of NABL accreditation.
• Certifications relevant to the instruments and measurement categories specified.
• Past performance records and case studies of previously executed calibration projects.

Financial Requirements

Bidders must demonstrate financial robustness by supplying:

• Recent financial statements.
• Evidence of financial liquidity to undertake the scope of work.
• Commitment to rate agreements as specified in the tender documentation.

Document Submission Details

Interested parties must submit their bids electronically through the designated online portal. All documentation must be formatted as per the specifications outlined in the tender guidelines to ensure acceptance. Bidders should also ensure timely submission without delays to avoid disqualification.

Special Provisions

In alignment with governmental policies, provisions are made for Micro, Small, and Medium Enterprises (MSEs) and startups. Such entities are encouraged to participate, benefiting from facilitated participation norms that may include simplified documentation and potentially relaxed eligibility criteria.

Evaluation Process

The evaluation process will be conducted in accordance with predefined guidelines. Bids will be assessed based on their responsiveness to the technical requirements, financial viability, and overall value proposition. Emphasis will be placed on the technical compliance and quality assurance measures proposed by the bidder.

Delivery Locations

Calibration services will primarily be provided at designated Indian Railways facilities, with specific locations outlined in the tender documents. Proposals should include capabilities for onsite calibration to ensure minimal disruption.

Contact Information

For inquiries regarding this tender, interested bidders can reach out through the designated email provided in the tender documents. Timely communication is encouraged to clarify any uncertainties related to the tender.