Tender Title: Custom Bid for Services - Housekeeping and Operation of New Officers Rest House

Reference Number: GEM/2025/B/6183797

Issuing Authority/Department:
Ministry of Railways, Indian Railways

Scope of Work and Objectives

The objective of this tender is to invite bids for the housekeeping and operation of the new officers' rest house, specifically designed for transit accommodation and subordinate rest houses at the G5 building, city side, Prayagraj. The awarded service provider will be responsible for ensuring a clean, comfortable, and efficient operation within the facility for a duration of two years.

Eligibility Criteria

To be eligible for participation in this tender, bidders must be a registered entity and possess necessary licenses and certifications relevant to housekeeping services. Additional documentation may include proof of experience in similar service contracts, particularly in managing accommodation facilities.

Technical Requirements

Successful bidders must demonstrate compliance with certain technical specifications such as using eco-friendly cleaning materials and maintaining certain cleanliness standards as mandated by the Ministry of Railways. Bidders must also have trained personnel equipped to handle the operational requirements of the rest house.

Financial Requirements

Bidders are required to submit their financial proposals along with their technical bids. The financial proposal must detail all costs associated with the housekeeping and operational services, including any taxes applicable. Potential bidders also need to prove their financial stability through audited financial statements from recent years.

Document Submission Details

All bids must be submitted electronically through the designated portal. Bidders are required to prepare and upload the necessary documents, including eligibility certificates, technical specifications, and financial proposals, as specified in the tender guidelines.

Special Provisions

There are specific provisions that benefit Micro, Small, and Medium Enterprises (MSEs) and startups. These entities are encouraged to apply, and they may receive preferential treatment within the bid evaluation process based on the criteria set by the issuing authority.

Evaluation Process

The evaluation of bids will be based on a combination of technical and financial assessments. The technical proposals will be assessed first, and only those meeting the required standards will have their financial bids evaluated. An emphasis will be placed on the comprehensiveness and quality standards of the proposed services.

Delivery Locations

The scope of this tender specifically pertains to the G5 building located at the city side in Prayagraj, which serves as the primary delivery location for the services being offered.

Contact Information

For additional details or clarifications regarding the tender, potential bidders should refer to the issuing authority for any specific contact information or guidelines provided within the tender documentation.

By adhering to this structured and comprehensive content, potential bidders can gain a clear understanding of the requirements and expectations associated with the Custom Bid for Services being offered through this tender.