Indian Railways Tender by North Central Railway (GEM/2025/B/6195588)
Custom Bid for Services - custom bid for HK and Messing at ETW for 02 years
Tender Timeline
The Custom Bid for Services with the reference number GEM/2025/B/6195588 is officially issued by the Indian Railways, under the Ministry of Railways. This tender seeks to engage service providers for housekeeping and mess services at the ETW for a duration of two years.
Scope of Work and Objectives
The principal objective of this tender is to procure quality housekeeping and food services to maintain the cleanliness, hygiene, and overall ambiance of the premises. This encompasses routine cleaning, waste management, and food preparation and serving, ensuring adherence to safety and quality standards. The selected contractor will be responsible for providing these essential services efficiently and effectively while complying with the guidelines mandated by the Indian Railways.
Eligibility Criteria
To be eligible to submit a bid for this contract, bidders must be a registered entity capable of providing the specified services. They should possess a relevant experience in providing similar services to government or large corporate clients. Furthermore, companies must demonstrate financial stability, with no history of defaulting on previous contracts.
Technical Requirements
Bidders are required to meet specific technical specifications which include:
- Adequate equipment and trained personnel to ensure the highest quality of service.
- Compliance with necessary health and safety regulations.
- Certifications detailing experience in service delivery and adherence to quality standards.
Financial Requirements
Bidders must be prepared to demonstrate financial health through annual audited financial statements and be capable of providing performance security as specified. This could entail an Earnest Money Deposit (EMD) to ensure commitment to the bidding process.
Document Submission Details
All required documents must be submitted electronically through the designated portal by the specified deadline. It is critical to ensure that all documents conform to the accepted formats and are complete to avoid disqualification from the evaluation process.
Special Provisions
This tender encompasses special provisions for Micro, Small, and Medium Enterprises (MSEs), as well as startups, which may include reserved quotas or relaxed eligibility conditions in alignment with government policies. Furthermore, compliance with 'Make in India' policies will be encouraged, enhancing local content within the services provided.
Evaluation Process
The evaluation process for this tender will consider the technical proposals based on adherence to the prescribed specifications, followed by a financial evaluation of the submitted bids. A two-stage evaluation process will be employed to ensure transparency and fairness.
Delivery Locations
The primary delivery location for the scope of work will be the designated premises specified by the Indian Railways. The service provider must be equipped to ensure timely fulfillment of all service requirements across the outlined locations.
Contact Information
For further inquiries regarding the tender, participants should refer to the official communication channel as designated in the tender document. Any queries should be directed through the appropriate submission form or via the provided contact points.
This tender presents a significant opportunity for service providers seeking to engage with the government sector, emphasizing quality, compliance, and innovation in service delivery.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
13 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with prior experience in providing similar housekeeping and culinary services. Bidders must demonstrate financial stability and compliance with local government regulations. Providing proof of operational capability and relevant certifications is vital to meet the eligibility criteria for this tender.
The required technical specifications include the availability of trained personnel and appropriate equipment to ensure effective service delivery. Bidders must comply with health and safety laws and present documented evidence of previous similar service engagements compliant with high-quality standards to validate technical capabilities.
The Earnest Money Deposit (EMD) is a financial security submitted along with the bid submission that guarantees commitment to perform if awarded the contract. The exact amount for the EMD will be outlined in the tender documentation, and bidders should prepare to submit this as part of the financial requirements.
Tenders must be submitted electronically through the designated portal in the required formats specified in the guidelines. Key timelines for submission, evaluation, and results notification will be detailed in the tender documents, and it’s crucial for bidders to adhere strictly to these timelines to ensure their bids are considered.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs), as well as provisions tailored for startups, which may include relaxed criteria for eligibility and allowance for participation in bidding processes, promoting an inclusive approach within government procurement policies as part of furthering local entrepreneurship and economic growth.
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