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Indian Railways Tender by South Eastern Railway (GEM/2025/B/6119817)

Monthly Ambulance Service (All Inclusive) - All inclusive service; Type C Basic Life Support Ambula

Service
Qty:NaN
EMD: ₹43,200
EST Bid: ₹21.6 Lakh
Indian Railways Tender by South Eastern Railway (GEM/2025/B/6119817)

Tender Timeline

Tender Issue
April 8, 2025 at 12:30 PM

Tender Title: Monthly Ambulance Service (All Inclusive)
Tender Reference Number: GEM/2025/B/6119817
Issuing Authority/Department: Ministry of Railways, Indian Railways

Scope of Work and Objectives

The primary objective of this tender is to procure a Monthly Ambulance Service that includes all-inclusive services utilizing a Type C Basic Life Support Ambulance. This ambulance service is critical for ensuring the safe and timely transportation of patients and must be capable of operating effectively within the operational parameters set by the Indian Railways. The selected service provider will be responsible for providing a Single Stretcher Regular Van, specifically the Maruti Suzuki Eeco Care, which is essential to meet the medical and operational requirements of the Ministry of Railways.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility criteria:

  • Must be a registered entity in accordance with the laws of the relevant jurisdiction.
  • Relevant experience in providing ambulance services, particularly in supporting large organizations or government entities.
  • Proof of compliance with all regulatory requirements for operating an ambulance service in India.

Technical Requirements

Bidders must comply with the following technical requirements:

  • The ambulance must be a Type C Basic Life Support vehicle equipped with essential medical equipment and supplies.
  • Compliance with all local regulations regarding ambulance operation and medical assistance.
  • The service provider must demonstrate capability in delivering effective and timely support to the Indian Railways as needed.

Financial Requirements

Bidders are required to provide:

  • Detailed financial offerings that are transparent and comply with government procurement norms.
  • Evidence of financial stability to ensure the ability to deliver contracted services over the full tender period.

Document Submission Details

Interested bidders must submit the following documents:

  • Proof of eligibility (registration, experience).
  • Technical proposals detailing compliance with the ambulance service requirements.
  • Financial bids in the prescribed format.
  • All submissions must be made electronically through the designated portal.

Special Provisions (e.g., MSE/Startup Benefits)

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs). MSEs are subject to special provisions that can facilitate their participation and enhance competition in the bid submission process, thus supporting their growth and development.

Evaluation Process

The evaluation of submitted tenders will be conducted based on:

  • Compliance with technical specifications.
  • Financial viability and competitiveness of pricing.
  • Overall capability and prior experience of the service provider.

Delivery Locations

The ambulance service is required to operate effectively within the geographical areas serviced by the Ministry of Railways. Specific operational zones and delivery points will be detailed to the successful bidder post-award.

Contact Information

For further inquiries regarding this tender, bidders are encouraged to refer to the official communication channels as provided during the submission process. Additional support may also be obtained through the relevant department's official website.


General Information

Item Category
Monthly Ambulance Service (All Inclusive) - All inclusive service; Type C Basic Life Support Ambulance; Single Stretcher Regular Van; Maruti Suzuki Eeco Care
Department Name
Organisation Name
City

Financial Information

Estimated Bid Value
₹21,60,000.00
EMD Amount
₹43,200.00
Minimum Turnover
₹11.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
3 Days

Tender Documents

5 Documents
GeM-Bidding-7717361.pdfMain Document
Other DocumentsOTHER APPENDIX
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements for the tender include having a valid registration as an entity, demonstrated experience in providing ambulance services, particularly for large organizations or governmental bodies, and adherence to relevant operational regulations. Bidders must provide proof of compliance during the proposal submission.

Bidders are required to submit various certificates that include proof of registration, relevant operational licenses for ambulance services, and any other documentation verifying adherence to local healthcare regulations. This ensures that all bids meet the mandated requirements for compliance and operational capability.

To register for the Monthly Ambulance Service tender, potential bidders must follow the designated registration process laid out in the tender documents. This typically involves online registration through the procurement portal, submission of required documentation, and compliance with financial and technical criteria as specified in the guidelines.

The payment terms for the ambulance service contract will be specified in the final agreement upon selection of the successful bidder. Typically, payment structures will include milestone-based payments aligned with completed services, compliance with quality standards, and timely reporting of service delivery metrics.

Participating in the Monthly Ambulance Service tender offers advantages for Micro, Small, and Medium Enterprises (MSEs), including preferential treatment in bidding processes, potential for higher win rates due to support from government procurement policies, and opportunities for business growth through governmental contracts that enhance operational exposure and experience in the public sector.

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