Indian Railways Tender by Eastern Railway (GEM/2025/B/6172443)
Custom Bid for Services - Washing of Blanket including Border stitching and embroidery stitching fo

Tender Timeline
Tender Title: Washing of Blanket Including Border Stitching and Embroidery Stitching
Reference Number: GEM/2025/B/6172443
Issuing Authority: Indian Railways
Department: Ministry of Railways
The Indian Railways invites bids for the washing of blankets as part of a custom tender aimed at ensuring quality maintenance and enhancement of service delivery. This tender encompasses a comprehensive range of services, including border stitching and embroidery stitching for blankets used across various railway services. The selected vendor will be responsible for adhering to the highest standards of cleanliness and craftsmanship, critical in maintaining the comfort and satisfaction of railway passengers.
Scope of Work and Objectives
The primary objective of this tender is to establish a contract for the washing, border stitching, and embroidery stitching on blankets utilized throughout Indian Railways' services for a period of three years. The scope includes but is not limited to:
- Collection of dirty blankets from specified locations
- Washing using eco-friendly detergents
- Repairing and reinforcing borders through stitching
- Embroidering as per the design requirements
The contractor is expected to deliver high-quality services that meet the operational needs of Indian Railways while ensuring adherence to specified technical requirements.
Eligibility Criteria
Eligible bidders must meet the following conditions:
- Be a registered business entity capable of providing the required services
- Have prior experience in similar service contracts
- Ensure compliance with all safety and regulatory standards relevant to laundering and stitching services
Technical Requirements
All proposed methods for washing and stitching must comply with established quality standards. Bidders should outline their technical capabilities and ensure they can demonstrate adherence to the specifications required by Indian Railways. It includes:
- Machinery and equipment to be used in the washing process
- Quality checks in place to validate the cleanliness and finish of blankets
Financial Requirements
Detailed financial proposals must be submitted for evaluation, listing costs associated with services rendered. Bidders must include:
- Overall pricing structure
- Earnest Money Deposit (EMD) as specified by Indian Railways
- Performance security details demonstrating financial capability to undertake such a contract
Document Submission Details
Bidders are required to submit their proposals through the designated online portal. The submission must include all relevant documents detailing compliance with the eligibility criteria and a complete financial offer. Care should be taken to ensure each submitted document is readable and within the accepted formats.
Special Provisions
The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging participation by offering benefits such as reduced eligibility requirements and potential financial assistance.
Evaluation Process
The evaluation of bids will be conducted based on a combination of criteria, including responsiveness to the tender, adherence to technical specifications, and financial competitiveness. The selection process prioritizes overall quality and cost-effectiveness while considering the vendor's experience and capacity.
Delivery Locations
Services will be conducted at various Indian Railways locations, with specific addresses provided upon awarding of the contract. Proposals should consider logistical aspects such as transportation and operational capacity.
Contact Information
For further inquiries, potential bidders may reach out via the contact details provided in the online submission portal to ensure clarity on any aspect of the tender.
In summary, this tender presents a significant opportunity for service providers specializing in washing and stitching services. Bidders are encouraged to carefully review the requirements and ensure all submissions are complete and compliant with Indian Railways' standards.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
9 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in the tender for washing and stitching services include being a registered business entity, possessing relevant experience in similar projects, and ensuring compliance with safety and quality standards. Participants must demonstrate their capability to fulfill the technical specifications detailed by Indian Railways to be considered.
The technical specifications for this tender include using eco-friendly detergents, employing proper washing machinery, and adhering to quality standards during the stitching and embroidery processes. Bidders should demonstrate their adherence to these specifications in their proposals to ensure compliance with Indian Railways’ operational needs.
The payment terms for the successful bidder will be defined post-award of the contract. However, bidders should include their proposed financial structure as part of their submissions. This will allow for the evaluation of payment schedules that may include milestone payments based on service delivery and verification of quality standards.
Proposals must be submitted through the designated online portal specified by Indian Railways. All documents should be formatted as required, and care should be taken to ensure they are fully complete and legible. It is vital to adhere to the submission guidelines to avoid disqualification due to technicalities.
Yes, there are specific benefits for MSEs participating in this tender. These may include reduced eligibility criteria and potential financial incentives to support their involvement in government contracts. MSEs are encouraged to review these provisions to leverage the opportunities available.
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