Industries Department Maharashtra Tender by Directorate Of Industries (GEM/2025/B/6167082)
Customized AMC/CMC for Pre-owned Products - office maintenance work; --; Annual Maintenance Contrac
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Customized AMC/CMC for Pre-owned Products - Tender Reference: GEM/2025/B/6167082
The Industries Department of Maharashtra is inviting bids for the Customized AMC/CMC for Pre-owned Products through this tender, with the reference number GEM/2025/B/6167082. This initiative aims to establish a reliable and efficient Maintenance Contract for pre-owned office products, thereby ensuring their optimal performance and longevity.
Scope of Work and Objectives
The objective of this tender is to secure a competent service provider to undertake an Annual Maintenance Contract (AMC) for the pre-owned office equipment within the department. The scope includes:
- Comprehensive maintenance services that cover both corrective and preventive maintenance.
- Ensuring that all equipment operates at peak efficiency, thereby reducing downtime and enhancing productivity.
- Provision of skilled personnel who can perform routine checks and repairs as necessary.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility requirements:
- Be a registered entity with relevant experience in providing AMC services.
- Demonstrate a commitment to quality and reliability in service delivery.
- Previous experience in handling similar projects will be an added advantage.
Technical Requirements
Bidders must meet the following technical requirements:
- Availability of qualified technicians and skilled labor to execute maintenance tasks.
- Capability of supplying genuine parts and materials for the upkeep of pre-owned products.
- Adherence to industry best practices and compliance with safety standards.
Financial Requirements
Bidders must submit detailed financial documentation demonstrating:
- Financial stability via bank statements or other supporting documents.
- Competitive pricing proposals that offer value for money.
Document Submission Details
Bidders are required to submit their proposals through the designated electronic submission portal. It is essential to include all requisite documentation specified in the tender guidelines. Non-compliance with submission protocols may lead to disqualification.
Special Provisions
This tender has special provisions for Micro, Small, and Medium Enterprises (MSEs). MSEs are encouraged to participate and can avail benefits that may include preferential pricing and streamlined documentation processes.
Evaluation Process
The evaluation of bids will follow a structured process, wherein proposals will be assessed based on:
- Compliance with eligibility and technical requirements.
- Value for money and pricing considerations.
- The experience and track record of the bidders.
Delivery Locations
Services will be required at various government locations within Maharashtra. Specific sites will be disclosed to the selected bidder during the contract finalization process.
Contact Information
For additional inquiries regarding this tender, participants are encouraged to reach out through the official communication channels of the Industries Department of Maharashtra.
In conclusion, this tender represents a strategic initiative aimed at enhancing the maintenance framework for pre-owned products within the industry sector. Interested bidders are invited to submit their proposals, demonstrating their capability to meet compliance and quality standards.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in the Customized AMC/CMC tender include being a registered entity, possessing prior experience in Annual Maintenance Contracts (AMC), and the ability to provide qualified personnel for the maintenance of office equipment. Bidders must demonstrate a commitment to quality service through documentation substantiating previous work in related fields.
Bidders are typically required to submit various certificates that may include business registration documents, tax compliance certificates, and proof of previous contracts, which verify their capability to handle maintenance services. Additionally, bidders must present any relevant quality assurance certifications, ensuring alignment with industry standards.
The registration process for participating in this tender involves creating an account on the designated electronic bidding platform. Bidders must complete their profile by providing relevant business details and documentation. Once registered, they can access the tender documents, submit proposals, and track their bid status through the platform.
Regarding payment terms, the contract will specify milestones for payment based on service completion and satisfaction of deliverables. Bidders should prepare for performance-linked payments, which may include an Earnest Money Deposit (EMD) as part of the bid submission, ensuring financial commitment to the execution of the contract.
Micro, Small, and Medium Enterprises (MSEs) are afforded specific benefits under this tender, including easier compliance requirements and potential financial incentives. These provisions support local businesses and promote industry growth while ensuring competitive participation in government contracts, thereby contributing to broader economic development goals.
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