Infrastructure and Industrial Development Department Uttar Pradesh Tender by New Okhla Industrial Development Authority (noida) (GEM/2025/B/6135191)
Customized AMC/CMC for Pre-owned Products - Maintenance Of Pruning Machine; Shaktimaan; Comprehensi

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Customized AMC/CMC for Pre-owned Products - Maintenance Of Pruning Machine; Shaktimaan
Reference Number: GEM/2025/B/6135191
The Infrastructure and Industrial Development Department Uttar Pradesh is pleased to announce a tender for Customized Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) related to the maintenance of the Pruning Machine 'Shaktimaan'. This tender seeks qualified bidders to provide a comprehensive maintenance solution to ensure that the mentioned equipment operates at optimal performance, thereby extending its lifecycle and enhancing productivity.
Scope of Work and Objectives
The scope of work encompasses:
- Regular maintenance and servicing of Shaktimaan Pruning Machines to ensure they are efficiently operational.
- Emergency repairs, if required, to minimize downtime.
- Thorough inspections and performance audits to assess the condition and functionality of the machines.
- Providing necessary replacement parts and consumables for effective maintenance.
The overarching objective is to keep the Pruning Machines in prime condition through regular service and tailored maintenance solutions to avoid interruptions in agricultural operations.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility criteria:
- Must possess a valid business registration certification.
- Relevant experience in maintenance contracts, especially for pre-owned agricultural machines.
- Proven track record with positive feedback from previous clients.
- An understanding of the technical specifications and operational needs of Pruning Machines.
Technical Requirements
Bidders must adhere to specific technical requirements, including:
- Expertise in servicing agricultural machinery, with an emphasis on Pruning Machines.
- Availability of trained personnel for maintenance tasks.
- Accessibility to spare parts for Shaktimaan models.
Financial Requirements
Bidders must comply with the following financial prerequisites:
- Submission of a bank guarantee or Earnest Money Deposit (EMD) as stipulated.
- Providing a clear pricing structure for the maintenance services offered, including any monthly or annual fees.
Document Submission Details
All necessary documents must be submitted electronically through the designated procurement portal. Documentation includes:
- Business registration details.
- Proof of prior maintenance contracts.
- Financial statements for the previous fiscal year.
Special Provisions
This tender offers favorable provisions for Micro, Small, and Medium Enterprises (MSEs) and Startups, encouraging them to participate in government projects. These benefits might include reduced fees and simplified documentation processes.
Evaluation Process
The evaluation process utilizes a set criterion, focusing on:
- Technical capabilities and qualifications.
- Financial offers and pricing.
- Past performance metrics from previous contracts.
Delivery Locations
Services are to be rendered at various locations across Uttar Pradesh where the Shaktimaan Pruning Machines are deployed.
Contact Information
For further inquiries, clarification, or additional information regarding this tender, interested parties are encouraged to contact the Infrastructure and Industrial Development Department Uttar Pradesh directly as per the outlines that will be provided on the procurement portal.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing relevant experience in maintenance contracts, and having a proven track record with similar machinery. Additionally, bidders must demonstrate the necessary expertise and capacity for servicing pre-owned agricultural machines.
Participants must provide certifications proving their business registration, relevant equipment maintenance experience, and compliance with safety standards relevant to agricultural machinery.
The document submission process requires bidders to upload all necessary documentation electronically to the designated procurement portal. This includes business registration, past contract experience, and financial documents.
Bidders should possess expertise in agricultural machinery maintenance, particularly for Pruning Machines. This entails having trained staff and access to spare parts, ensuring that they are equipped to handle the specific technical needs associated with these machines.
Payment terms will be outlined in the final agreement, generally structured around service milestones. The evaluation focuses on both technical proficiency and cost-effectiveness, emphasizing a balanced approach to ensure quality maintenance services for the Shaktimaan Pruning Machines.
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