AMC of Integrated Security and Surveillance System - Health Monitoring Solution for CCTV System (Tender ID: GEM/2025/B/6142810)

The Labour and Employment Department Gujarat is inviting bids for the AMC of Integrated Security and Surveillance System. This initiative aims to establish a comprehensive maintenance contract for the Health Monitoring Solution for CCTV Systems. The scope of work encompasses a range of responsibilities to ensure the seamless operation and reliability of the integrated security features in various institutions.

Scope of Work and Objectives

The primary objective of this tender is to provide effective maintenance for the integrated security and surveillance systems, ensuring optimal performance. Bidders are required to cover a variety of elements including hardware, software, networking systems, and consumables which will be supplied by the Buyer. The maintenance work will include response to service calls, preventive maintenance, and necessary repairs to ensure that the system remains functional at all times.

Eligibility Criteria

To qualify for this tender, bidders must be established entities with adequate experience in offering services related to security and surveillance systems. They must demonstrate a proven track record of handling similar contracts and possess the necessary licenses and certifications required for the execution of this project.

Technical Requirements

Bidders should meet the following technical requirements:

• Provision of comprehensive AMC services for CCTV systems.
• Capability of performing both preventive and corrective maintenance.
• Adherence to industry standards and regulations in security systems.

Financial Requirements

Financial offers must be structured keeping in mind the non-comprehensive nature of this contract. Bidders should present a financial plan outlining costs associated with different aspects of the Integrated Security and Surveillance System maintenance, ensuring all financial policies set by the department are adhered to.

Document Submission Details

Interested parties must prepare their bid documentation in alignment with the tender requirements and submit it in the prescribed format. The submission process will require all necessary documentation to be presented to the authority, ensuring compliance with all stipulated guidelines.

Special Provisions

As part of this tender, there are provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, aimed at promoting inclusive growth. Eligible small businesses can benefit from certain advantages in the bidding process, which fosters a diverse procurement ecosystem.

Evaluation Process

The evaluation of submitted bids will be conducted based on compliance with the given terms, the technical capabilities of bidders, and financial viability. The assessment will emphasize the bidder’s ability to deliver quality services efficiently and at a reasonable cost.

Delivery Locations

Services will be rendered in designated locations across Gujarat as stipulated by the Labour and Employment Department. The exact institutional sites for service provision will be outlined in the contractual agreement post-selection.

Contact Information

For further information regarding the tender, interested bidders are encouraged to reach out to the Labour and Employment Department Gujarat’s official channels. Availability of contact information ensures direct communication for any queries related to the tender requirements.

This tender presents a valuable opportunity for service providers specializing in security solutions to engage with government entities, delivering essential maintenance services that safeguard public and private institutions.