Tender Title: Annual Maintenance Service for Photocopier Machines

Reference Number: GEM/2025/B/6148300

Issuing Authority: Law and Justice Department, Himachal Pradesh

Scope of Work and Objectives

The purpose of this tender is to invite bids for providing Annual Maintenance Service for Photocopier Machines utilized by the Law and Justice Department of Himachal Pradesh. The services aimed at ensuring effective and uninterrupted operational functionality of all photocopiers in the department. Contractors will be expected to offer comprehensive maintenance that includes regular service checks, prompt repairs, and emergency support. The objective is to sustain the efficient operation of machines, minimize downtime, and enhance productivity within the department.

Eligibility Criteria

Bidders must satisfy standard eligibility requirements which typically encompass:

• Must be a registered service provider.
• Possession of all necessary certifications pertinent to the maintenance and service of photocopier machines.
• Previous experience in servicing similar machines will be highly regarded.
• Compliance with local laws and regulations is mandatory.

Technical Requirements

The technical requirements stipulate that all maintenance services offered must meet the manufacturer’s specifications and standards for photocopier machines. Bidders are required to provide a breakdown of their proposed technical service approach, including:

• Routine maintenance schedules.
• Emergency repair response times.
• Availability of parts and consumables.
• Technical expertise of personnel engaged in the maintenance activities.

Financial Requirements

Bidders should provide a clear financial proposal that includes:

• Cost of annual maintenance services.
• Detailed breakdown of all fees associated with regular maintenance as well as emergency repair services.
• Any applicable taxes, charges, or additional costs.

Document Submission Details

All necessary documents should be submitted alongside the proposal in a specified format which may include:

• Technical Bid.
• Financial Bid.
• Required certifications and registrations.
• Company profile and service history. Submissions must be made electronically through the designated portal as mentioned by the issuing authority.

Special Provisions

Applications from Micro, Small, and Medium Enterprises (MSEs) and startups will be encouraged and prioritized wherever applicable. Provisions that promote local industries and adhere to 'Make in India' policies will be particularly welcomed.

Evaluation Process

The evaluation of bids will follow a systematic approach comprising:

• Preliminary assessment for compliance with eligibility criteria.
• Technical evaluation based on the adequacy and feasibility of the proposed maintenance strategies.
• Financial assessment which will include a breakdown of costs against the proposed services. The final selection will be based on the best value for money proposition presented by bidders that meet all technical specifications.

Delivery Locations

Services will be rendered at multiple locations as specified by the Law and Justice Department. Bidders must ensure that their services can cover all stated locations promptly.

Contact Information

For further inquiries or clarifications on this tender, please refer to the Law and Justice Department of Himachal Pradesh. Contact details may be found in the official documentation.