Mangalore Refinery and Petrochemicals Limited Tender by Mangalore Refinery And Petrochemicals Limited (GEM/2025/B/6149671)
Custom Bid for Services - Total lumpsum amount tender No 3900001611 service code 1043640 for SBEM s

Tender Timeline
Tender Title: Custom Bid for Services
Reference Number: GEM/2025/B/6149671
Issuing Authority/Department: Mangalore Refinery and Petrochemicals Limited, Ministry of Petroleum and Natural Gas
The current tender aims at inviting bids for the servicing and troubleshooting of servo level transmitters for a duration of 8 days as per the specified Scope of Work and Bill of Quantities. This project plays a crucial role in ensuring the reliability and performance of critical equipment at the refinery, thus safeguarding operational efficiency.
Scope of Work and Objectives
The primary objective of this tender is to engage a qualified service provider capable of undertaking comprehensive servicing and troubleshooting of servo level transmitters. Service providers will need to ensure that all tasks are completed within the stipulated time frame and adhere to the project requirements outlined in the Bill of Quantities. This includes but is not limited to diagnostic analysis, equipment calibration, and performance testing.
Eligibility Criteria
To participate, bidders must meet specific eligibility requirements, including being a registered entity in the sector, with a proven track record in equipment servicing and troubleshooting. Interested parties should also possess an understanding of the operational environments typical to the oil and petrochemical industry.
Technical Requirements
- Bidders are expected to demonstrate technical competence in servicing servo level transmitters.
- A documented workflow for troubleshooting methods used should be submitted along with the bid.
- Relevant equipment and tools used for performing the required tasks must meet industry standards.
Financial Requirements
Bidders must submit a complete financial proposal that outlines the total lumpsum amount for the service, exclusive of GST. Financial documentation must also reflect the bidder’s capacity to execute the project budget effectively.
Document Submission Details
Interested contractors are required to submit their proposals electronically through the designated platform. Each submission should include necessary documentation detailing the qualifications, technical approach, and financial bid. Bids must adhere to specified formats to be deemed valid for evaluation.
Special Provisions
This tender includes benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging participation from these sectors. It is recommended that bidders highlight their classification when submitting their proposals to avail of preferential terms during the evaluation process.
Evaluation Process
Proposals will undergo a rigorous evaluation process, considering the technical qualifications and financial proposals of the bidders. Criteria will include the adherence to technical requirements, financial feasibility, past performance, and capability regarding project execution.
Delivery Locations
Services will need to be delivered on-site at the Mangalore Refinery and Petrochemicals Limited facility. Additionally, arrangements should be made for timely mobilization of necessary resources and personnel to meet project demands efficiently.
Contact Information
For inquiries regarding this tender, interested bidders are encouraged to reach out through the official communication channels provided on the tender announcement platform. Please note no personal email or phone number is provided here to ensure compliance with formal communication protocols.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity in the relevant service sector with experience in equipment servicing and troubleshooting. Bidders must demonstrate technical competency and past performance in similar projects, reflecting a solid operational history in the oil and petrochemical industry.
Bidders must include relevant operational certificates, including certifications related to servicing and maintaining servo level transmitters. Proof of registration and any applicable industry standards or quality certifications should also accompany the submission to establish credibility and compliance.
Interested participants must follow the official registration process outlined on the tender platform. This generally involves creating a user profile, providing necessary documentation, and subsequently submitting bids in the prescribed format before the specified deadlines.
Documents must be submitted in standard formats as outlined in the tender guidelines, which may typically include PDF and Word formats, ensuring clarity and compliance. Bidders are encouraged to verify specific format requirements on the tender announcement platform to avoid any discrepancies.
Payment terms will generally be discussed and finalized post-award and will be contingent upon the successful completion of the project milestones. Bidders should prepare to provide detailed payment schedules reflective of their proposal submission and project timelines to ensure smooth financial transactions.
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