The 464f4c3a tender is issued by the Ministry of Mines, specifically from the Materials Department. This tender invites bids for the procurement of a comprehensive Hospital Management System (HMS) accompanied by Annual Maintenance Contract (AMC) services. The objective is to implement a robust system that streamlines hospital operations, enhances patient care, and ensures effective administration.
Scope of Work and Objectives
The primary scope of work encompasses the development, installation, and maintenance of a fully integrated Hospital Management System (HMS). The objectives include:
- Automating administrative and clinical workflows within the hospital.
- Enhancing patient data management and storage capabilities.
- Improving inventory control and financial reporting for hospital departments.
- Delivering real-time access to clinical data for healthcare professionals.
- Ensuring compliance with applicable regulations and standards.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility requirements which typically include:
- Being a registered entity with relevant experience in implementing HMS solutions.
- Proven track record in providing AMC services for similar systems.
- Financial stability evidenced by annual reports or statements.
- Compliance with industry-standard quality management certifications.
Technical Requirements
The bid must detail the technical specifications of the proposed Hospital Management System including:
- Support for electronic health records (EHR) and patient management.
- Compatibility with existing hardware and software infrastructure.
- User-friendly interfaces and multi-language support.
- Secure data storage capabilities, adhering to data protection regulations.
Financial Requirements
Vendors are required to submit a financial proposal that includes:
- Detailed pricing structure for software installation, training, and AMC services.
- Consideration for ongoing costs related to system upgrades and maintenance.
- Earnest Money Deposit (EMD) which is a prerequisite for bid submission to ensure commitment.
Document Submission Details
All bids must be submitted electronically through the designated portal, adhering to the specifications outlined in the tender documentation. Required documents may include:
- Technical proposal outlining the features and benefits of the HMS.
- Financial proposal with breakdown costs.
- Copies of relevant certifications and company registration details.
Special Provisions
The Ministry encourages Micro, Small, and Medium Enterprises (MSEs) and startups to participate. Provisions exist to support these entities through easier qualification criteria and potential financial benefits.
Evaluation Process
The evaluation process will prioritize:
- Compliance with technical specifications.
- Pricing considerations and overall value proposition.
- Track record and capabilities of the bidders in delivering similar projects.
Delivery Locations
The tender's delivery locations will be specified in the final documentation, and it is essential that bidders are prepared to deliver services to multiple healthcare facilities as required.
Contact Information
Further inquiries regarding the tender can be directed to the Materials Department at the Ministry of Mines. Bidders are encouraged to utilize this channel for clarification on submission details and requirements.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include submitting evidence of being a registered entity along with proven experience in Hospital Management System (HMS) projects. Bidders must also demonstrate financial stability through annual reports and possess industry-standard certifications. Compliance with all regulatory standards related to data protection and hospital management is mandatory.
Bidders are required to submit relevant certificates including quality management certifications (such as ISO) and any compliance certifications that demonstrate adherence to hospital data management standards. These ensure that vendors meet the required quality and technical specifications for the HMS.
Yes, the technical specifications for the HMS include support for electronic health records, multi-user access, and capability to integrate with existing hospital systems. Bid proposals should clearly outline how the proposed system meets these specifications along with its compliance with quality standards.
The Earnest Money Deposit (EMD) is typically required to secure the bid. It serves as a commitment from the bidder, assuring the intention to fulfill the contract if selected. The specific amount for EMD will be detailed in the tender documentation.
Prospective bidders must submit their completed documentation electronically through the designated tender portal. It is critical to follow the submission guidelines closely, including formats and deadlines specified in the tender details. Final submission methods will be clarified in the accompanying documentation.
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