Medical Education Department Karnataka Tender by Institute Of Medical Sciences Chamarajanagar (GEM/2025/B/6151482)
Facility Management Services - LumpSum Based - Hospitality; Patient Support Services; Consumables t

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Tender Title: Facility Management Services
Reference Number: GEM/2025/B/6151482
Issuing Authority/Department: Medical Education Department Karnataka
The Medical Education Department Karnataka invites qualified entities to submit bids for the provision of comprehensive Facility Management Services. The services required are classified under categories including Hospitality, Patient Support Services, and the supply of necessary consumables, all of which should be included within the contract cost. This tender seeks to establish a partnership focused on maximizing efficiency and enhancing the quality of services provided to patients.
Scope of Work and Objectives
The primary objective of this tender is to engage a vendor who can deliver efficient and high-quality Facility Management Services across various departments under the Medical Education Department Karnataka. This encompasses:
- Ensuring cleanliness and maintenance of premises.
- Providing supportive services to patients, contributing to their overall comfort and recovery.
- Supplying consumables required for operational efficiency.
The selected bidder will play a pivotal role in maintaining a conducive environment for both patients and medical staff, thereby directly impacting the quality of healthcare services.
Eligibility Criteria
To be eligible for this tender, bidders must meet the following criteria:
- Must be a registered service provider with relevant credentials in the field of facility management.
- Should possess adequate experience in delivering similar services in healthcare or large institutional settings.
- Compliance with statutory requirements and possess necessary certifications.
Technical Requirements
Bidders must demonstrate their capability to fulfill technical specifications, including but not limited to:
- Experience in hospitality and patient support services.
- Ability to manage consumables inventory effectively.
- Implement quality control measures ensuring standards are met consistently.
Financial Requirements
Submissions should include comprehensive financial proposals that specify:
- All costs associated with service provision.
- Breakdown of costs for consumables, labor, and any additional fees.
- Compliance with financial transparency standards including submission of financial statements.
Document Submission Details
All required documentation must be submitted electronically through the designated tender portal. Bidders are encouraged to ensure that their proposals include:
- Completed application forms.
- Proof of eligibility criteria fulfillment.
- Technical and financial proposals.
Special Provisions
This tender is open to Micro, Small, and Medium Enterprises (MSEs), which are encouraged to participate. Additionally, provisions favoring startups aim to enhance their involvement in government contracts.
Evaluation Process
Bids will undergo a thorough evaluation process focusing on:
- Compliance with eligibility criteria.
- Technical competence.
- Cost efficiency.
- Past performance in similar contracts.
Delivery Locations
The services are to be rendered at specified facilities under the Medical Education Department across Karnataka, which will be reiterated in the contract.
Contact Information
For inquiries regarding the tender, interested parties may reach out to the Medical Education Department Karnataka. It is advisable to check the official channels for accurate contact details.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant industry credentials. Bidders must have prior experience in facility management, particularly in healthcare settings. Additionally, compliance with all statutory regulations and possession of necessary certifications is mandatory to ensure that all bidders meet the standards established by the Medical Education Department Karnataka.
The proposal submissions must showcase the ability to deliver efficient Facility Management Services meeting defined technical specifications. Bidders should demonstrate experience in hospitality and patient support services, alongside their capacity to manage and supply necessary consumables. A detailed quality control plan ensuring compliance with healthcare standards should also be included to affirm the bidder’s technical capability.
Payment terms will be stipulated in the finalized contract documents following the bid evaluation. Typically, the terms may include milestone-based payments upon service delivery and satisfactory performance evaluations. Bidders are encouraged to outline their preferred payment structure in their financial proposal to align with the Facility Management Services contract requirements.
The evaluation process for this tender will focus on several key areas: compliance with eligibility criteria, technical capabilities delivered in the past, financial competitiveness, and overall past performance in similar contracts. A detailed scoring system may be utilized to assess each bidder’s strengths and weaknesses before making a selection.
Yes, the tender provides specific advantages for Micro, Small, and Medium Enterprises (MSEs) and startups. These entities are encouraged to participate and may benefit from reduced eligibility requirements and support mechanisms aimed at fostering entrepreneurship in public sector procurement. Compliance with ‘Make in India’ policies and local procurement rules will further promote local industries in the process.
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