Tender Title and Reference Number

Customized AMC/CMC for Pre-owned Products - As per ATC; As per ATC; Comprehensive Maintenance Contr

Service
Qty:53.5K
EMD: ₹1.5 Crore
EST Bid: ₹152.0 Crore
Tender Title and Reference Number

Tender Timeline

Tender Issue
February 28, 2025 at 12:38 PM
Corrigendum
May 30, 2025 at 11:21 AM
Bid Extended to June 16, 2025 at 05:00 PM

Tender Title and Reference Number

The tender titled Customized AMC/CMC for Pre-owned Products is referenced under the number 23e3cbcb1.

Issuing Authority/Department

This tender is issued by the Medical Health and Family Welfare Department of Uttar Pradesh.

Scope of Work and Objectives

The primary objective of this tender is to secure comprehensive maintenance contracts (CMC) for a specified quantity of pre-owned medical products. The selected vendor will be responsible for ensuring that all specified equipment is maintained in optimal working condition to promote health services across the region. The contract will encompass a variety of services aimed at preserving the functionality and operational efficiency of medical equipment.

Eligibility Criteria

To qualify for this tender, interested bidders must fulfill specific eligibility requirements, including proper registration as a legal entity suitable for conducting maintenance contracts. Adequate experience in providing maintenance services for medical equipment is also critical.

Technical Requirements

The technical requirements necessitate that bidders demonstrate capabilities to deliver comprehensive maintenance services that adhere to the highest industry standards. Bidders must present evidence of their technical proficiency and experience in maintenance management, including qualified personnel and necessary tools for performing the tasks outlined under the contract.

Financial Requirements

Bidders must provide details of their financial standing to assure the department of their capability in fulfilling the contract. This includes presenting financial statements, along with any necessary documents showcasing their capability to undertake the specified maintenance work.

Document Submission Details

All required documentation must be submitted electronically as specified in the tender guidelines. Bidders are encouraged to ensure that they meet all submission guidelines to avoid disqualification.

Special Provisions

This tender may contain provisions aimed at supporting Micro, Small, and Medium Enterprises (MSEs) and startups, which are integral to creating a competitive tendering environment. Interested parties should read the tender documents carefully to understand the benefits available.

Evaluation Process

The evaluation process comprises several stages, wherein submitted documents will be meticulously reviewed based on compliance with eligibility criteria, technical prowess, and financial stability. The evaluation criteria also emphasize the quality of services to be provided.

Delivery Locations

The services outlined in this tender pertain specifically to locations within Uttar Pradesh. Vendors must be prepared to deliver maintenance support across various facilities as identified by the Medical Health and Family Welfare Department.

Contact Information

For more information, bidders may refer to the official contact details mentioned in the tender documents. It is recommended to reach out to the appropriate personnel for any inquiries regarding the tender or the submission process.


General Information

Item Category
Customized AMC/CMC for Pre-owned Products - As per ATC; As per ATC; Comprehensive Maintenance Contract (CMC); As per ATC; Yes
Organisation Name

Financial Information

Estimated Bid Value
₹1,52,00,00,000.00
EMD Amount
₹1,52,00,000.00
Minimum Turnover
₹5,000.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

8 Documents
GeM-Bidding-7410139.pdfMain Document
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Technical Specification/Buyer Specification DocumentTECHNICAL
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to June 16, 2025 at 05:00 PMModified on May 30, 2025 at 11:21 AM
Bid Opening June 16, 2025 at 05:30 PM

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Frequently Asked Questions

The eligibility requirements for this tender include being a registered legal entity capable of providing maintenance services. Bidders should possess relevant experience in handling pre-owned medical products and demonstrate technical know-how in related maintenance practices.

To participate in this tender, bidders must submit certificates proving their registration as a service provider. Additionally, any quality compliance certifications relevant to maintenance of medical equipment will enhance the bidder’s credentials.

The registration process involves submitting an electronic application through the designated portal. Bidders must ensure they include all necessary documents, such as proof of identity and business registration, along with their experience records in the customized AMC/CMC domain.

Bidders must satisfy financial requirements by providing up-to-date financial statements and bank guarantees. They should also indicate their ability to execute maintenance contracts for the specified medical equipment quantities.

The evaluation and selection process involves analyzing submitted documents to ensure compliance with eligibility criteria and assessing technical capabilities, financial health, and the quality of maintenance services offered. The highest-scoring bidders will be selected based on these predetermined evaluation metrics.

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