Comprehensive Cleaning of Rolling Stock and Maintenance Services
Facility Management Services - LumpSum Based - DMRC/RSWC/MKD-35: Comprehensive Cleaning of Rolling
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Tender Title: Comprehensive Cleaning of Rolling Stock and Maintenance Services
Reference Number: 470909fe3
Issuing Authority: Ministry of Housing and Urban Affairs (MoHUA)
The Ministry of Housing and Urban Affairs invites qualified bidders to submit proposals for the Comprehensive Cleaning of Rolling Stock and Maintenance Services tender. This contract focuses on the meticulous cleaning and maintenance of Metro Train Coaches, as well as the housekeeping of depot premises, including the maintenance of horticultural work, such as grass cutting near track areas.
Scope of Work and Objectives
The scope of work includes:
- Performing comprehensive cleaning services for metro train coaches.
- Conducting regular housekeeping for depot premises.
- Implementing and maintaining horticulture tasks, especially grass cutting in key areas to ensure safety and compliance.
- Ensuring adherence to the highest operational standards to enhance serviceability and maintain aesthetic appeal.
The objective of this tender is to ensure a clean, safe, and welcoming environment for the users of the metro services. The successful bidder will be responsible for maintaining a consistently high standard of service delivery, operational efficiency, and regulatory compliance.
Eligibility Criteria
To be eligible for participation in this tender, bidders must meet the following criteria:
- Must be a registered legal entity under applicable laws.
- Proven experience in facility management or similar services, particularly within the transportation sector.
- Must have a dedicated track record of furnishing services in line with defined safety and quality standards.
Technical Requirements
Bidders are required to provide:
- Detailed descriptions of technical capacities and equipment used for cleaning and maintenance tasks.
- A workforce plan demonstrating with the number of trained personnel for performing the services.
- Adherence to environmental regulations and cleanliness protocols.
Financial Requirements
Bidders must demonstrate financial stability through:
- Submission of balanced financial statements for the past three years.
- Evidence of funds allocated for the purpose of carrying out the services as outlined.
Document Submission Details
Interested bidders must submit all relevant documents, including:
- Tender proposal containing a comprehensive plan.
- Evidence of meeting eligibility criteria.
- Financial statements and any other required documentation.
The submission should be made electronically via the designated portal; further details will be provided in tender instructions.
Special Provisions
This tender has specific provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible MSEs may receive discounts or preferential treatment in the evaluation process, aligning with the government’s commitment to promoting local businesses.
Evaluation Process
Proposals will be evaluated based on:
- Technical capability and experience.
- Financial offer and compliance with budgetary guidelines.
- Quality assurance measures proposed by the bidders.
Bidders should be prepared for a possible live presentation and discussion regarding their proposal as part of the evaluation process.
Delivery Locations
The services are to be provided at designated metro stations and depot locations as specified by the Ministry within the jurisdiction of [Local Government details].
Contact Information
Bidders are encouraged to reach out for any queries with the official representatives of the Ministry of Housing and Urban Affairs. Ensure all inquiries adhere to the designated communication channels provided in the tender documents.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered legal entity and having proven experience in facility management or related services, particularly within the transportation sector. Bidders must also demonstrate compliance with safety and quality standards expected by the Ministry of Housing and Urban Affairs.
Bidders are required to provide a detailed outline of their technical specifications, including descriptions of the cleaning equipment used, workforce training plans, and established cleaning protocols. Compliance with environmental cleanliness regulations is also a must, ensuring that all processes align with the highest industry standards.
The registration process necessitates the submission of a comprehensive tender proposal that includes evidence of meeting the eligibility criteria, financial statements, and any required certification. Bidders must ensure their documents are in the accepted formats specified in the tender guidelines.
The Performance Security requirements generally include a financial guarantee, which may be a fixed percentage of the total contract value. This assurance is critical to confirm that the bidder is committed to fulfilling the obligations as detailed in the agreement with the Ministry.
MSEs can leverage specific benefits such as preferential treatment in the evaluation process and possible price reductions compared to larger firms. Furthermore, they are encouraged to provide proposals that incorporate ‘Make in India’ policies, enhancing local procurement and development initiatives.
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