Ministry of Information and Broadcasting Tender by Film And Television Institute Of India (ftii) (GEM/2025/B/5942515)
Customized AMC/CMC for Pre-owned Products - projector; christie; Annual Maintenance Contract (AMC);

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Tender Title: Customized AMC/CMC for Pre-owned Projectors
Tender Reference Number: GEM/2025/B/5942515
Issuing Authority: Ministry of Information and Broadcasting
The Ministry of Information and Broadcasting invites qualified firms to submit their bids for the Customized Annual Maintenance Contract (AMC)/Comprehensive Maintenance Contract (CMC) for pre-owned projectors, specifically from the Christie brand. This contract aims to ensure that the equipment operates efficiently and remains in optimal condition, catering to the needs of various governmental functioning and activities.
Scope of Work and Objectives
The primary objective of this tender is to secure reliable maintenance services for the pre-owned projectors. The scope includes:
- Comprehensive servicing including repairs, replacements, and annual maintenance to ensure operational efficiency.
- Timely inspections and preventive measures to avert breakdowns.
- Availability of technical support and advisory services.
- Provision of necessary parts and components for continuity of operations.
- Regular updates on the equipment’s performance status.
Eligibility Criteria
To be eligible for submission, bidders must meet the following eligibility requirements:
- Must be a registered entity with relevant licenses for providing AMC services.
- Demonstrated experience in servicing projector equipment, particularly Christie brand.
- Capability to provide timely technical support and maintenance.
- Compliance with all local regulations concerning equipment servicing.
Technical Requirements
Bidders must adhere to the following technology and equipment specifications:
- Expertise in maintenance of pre-owned projectors including technical diagnostics.
- Access to original equipment manufacturer (OEM) parts for Christie projectors.
- Adherence to established quality standards and practices in repairs and maintenance.
Financial Requirements
Interested bidders must provide evidence of financial stability, including the following:
- Recent balance sheets and profit and loss statements.
- A history of successful contracts completed in a similar domain.
- Competitive pricing strategy as part of the bid submission.
Document Submission Details
Bids must be submitted electronically in accordance with the outlined guidelines. All supporting documents should be in the following formats:
- PDF for all textual files.
- DOCX for any word-based documents.
- Excel format for financial statements.
It is important to ensure that all submitted documents are clear, legible, and complete to avoid disqualification.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders may avail of the following benefits:
- Relaxed qualifying criteria to encourage smaller firms.
- Support and assistance in understanding the bidding process.
Evaluation Process
The evaluation of bids will follow a two-tier approach:
- Technical Evaluation: Compliance with technical specifications and qualifications.
- Financial Evaluation: Cost-effectiveness of the maintenance package proposed.
Proposals must demonstrate a clear understanding of the project requirements and present a viable solution for ongoing management of the equipment.
Delivery Locations
The projectors are located at various governmental facilities under the Ministry of Information and Broadcasting. Bidders must be prepared for onsite engagements across these facilities as required.
Contact Information
For any inquiries or clarifications, interested bidders are encouraged to reach out directly to the Ministry of Information and Broadcasting. Specific contact details are not disclosed in this document; however, it is recommended to refer to the official ministry website for further communication.
In summary, this tender offers a significant opportunity for qualified firms to provide essential maintenance services for essential projector equipment in a governmental context. Bidders are invited to approach this call thoroughly and showcase their experience, compliance, and commitment to quality service.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the necessary licenses for providing AMC/CMC services. Bidders must demonstrate relevant experience in servicing Christie brand projectors and possess the capability to deliver timely maintenance and support. Compliance with local regulations related to the servicing of such equipment is essential.
Bidders must have valid business registration and licenses relevant to servicing projectors. Additionally, any specialized certifications in electronics servicing or manufacturer certifications from Christie will enhance the bidder’s qualification and credibility during the evaluation process.
Payment terms for this contract generally stipulate a schedule based on project milestones or completion of maintenance services. Each payment will be contingent upon satisfactory completion of contracted services, subject to verification by the contracting authority. Bidders are encouraged to propose clear payment schedules within their submissions.
Documents should be submitted electronically following the specified guidelines. Acceptable formats include PDF for textual documents and Excel for financial statements. It is crucial to ensure all documents are complete and clearly legible to avoid any chances of disqualification during the evaluation process.
The tender has been structured to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Provisions include relaxed eligibility criteria to enable smaller firms to compete. Startups may receive additional support during the bidding process, facilitating access to government contracts. Compliance with ‘Make in India’ policies will be considered during the evaluation.
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