Ministry of Information and Broadcasting Tender by Film And Television Institute Of India (ftii) (GEM/2025/B/6101321)
Customized AMC/CMC for Pre-owned Products - Dolby Sound System; Dolby; Annual Maintenance Contract
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Tender Title: Customized AMC/CMC for Pre-owned Products - Dolby Sound System
Reference Number: GEM/2025/B/6101321
The Ministry of Information and Broadcasting is inviting bids for the Customized Annual Maintenance Contract (AMC)/Comprehensive Maintenance Contract (CMC) for pre-owned Dolby Sound System products. This tender aims to ensure optimal performance and longevity of the sound systems through professional maintenance services. The successful bidder will be responsible for the complete maintenance, servicing, and operational reliability of the equipment throughout the contract period.
Scope of Work and Objectives
The primary objective of this tender is to facilitate comprehensive maintenance and support for the Dolby Sound Systems in use by various entities under the ministry. This includes:
- Regular inspections and preventive maintenance to prevent potential failures.
- Immediate intervention in case of system malfunctions.
- Supply of necessary spare parts and consumables for repair.
- Training sessions for users on equipment handling and maintenance practices.
The awarded contract will cover a total quantity of 4 units of the Dolby Sound System, ensuring that all aspects of service and maintenance are addressed to maintain high operational standards.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility criteria:
- Must be a registered entity capable of providing comprehensive sound system maintenance services.
- Have prior experience in servicing Dolby products or similar high-end audio systems.
- Satisfactory completion of at least two similar contracts in the last three years.
Technical Requirements
Bidders must provide detailed proposals demonstrating compliance with the following technical requirements:
- Experience with Dolby Sound Systems, alongside specific maintenance methods and tools to be utilized.
- Availability of qualified technicians with certifications in electronics and sound system maintenance.
- Documentation proving access to original manufacturer spare parts.
Financial Requirements
Bidders must submit financial documents that reflect:
- A valid financial statement showcasing the financial stability of the entity.
- Bidder's proposed pricing structure for the AMC/CMC.
- Insurance coverage to protect against liability arising from contract execution.
Document Submission Details
Bids must be submitted electronically through the designated government e-marketplace platform, ensuring that all required documentation, including technical proposals and financial details, are accurately uploaded.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and offers benefits in terms of relaxation of norms to promote startup engagement in government contracts.
Evaluation Process
Proposals will be evaluated based on predetermined criteria, including compliance with technical specifications, pricing competitiveness, and past performance records. The contract will be awarded to the most responsive bidder who meets all technical requirements and offers the best value for money.
Delivery Locations
The successful bidder will be required to deliver maintenance services across all designated locations as specified by the Ministry of Information and Broadcasting. The exact locations will be communicated upon award of the contract.
Contact Information
For any clarification regarding this tender, bidders can reach out to the Ministry of Information and Broadcasting through the official communication channels available on the government portal. Please refrain from sharing personal contact details or external communications.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity that can provide maintenance services for Dolby Sound Systems. Bidders must also have demonstrated prior experience in servicing similar audio equipment, with satisfactory completion of at least two contracts in the past three years. Bidders should ensure that they possess qualified personnel who meet the necessary technical standards for servicing the equipment outlined in the tender.
Bidder proposals must outline compliance with specific technical specifications for the Dolby Sound System maintenance. This includes experience with the equipment, availability of certified technicians, and access to genuine spare parts. It’s crucial for proposals to highlight methods for preventive maintenance and techniques to handle system malfunctions effectively.
Yes, bidders must submit specific financial requirements that illustrate the financial soundness of their enterprise. This includes a comprehensive financial statement, proposed pricing structure for the AMC/CMC services, and adequate insurance coverage against liabilities that may occur during contract execution. Additionally, an Earnest Money Deposit (EMD) may be required as part of the bid process, which will typically be detailed in the bid submission guidelines.
Bids must be submitted through the designated electronic marketplace, following the submission methods outlined in the tender notice. All required documents, including technical and financial proposals, should be uploaded electronically to ensure they are received by the authorities. Adherence to the specific document formats and submission guidelines is essential for successful bid consideration.
Micro, Small, and Medium Enterprises (MSEs) participating in this tender can take advantage of relaxed eligibility criteria, which may enable more inclusive participation. Bidders should also demonstrate compliance with ‘Make in India’ policies, highlighting their local content in the procurement process, which supports domestic manufacturing and services, thus fostering economic growth in the region.
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