Tender Title: AMC / CMC of Fire Detection, Fire Alarm, Fire Hydrant and Sprinkler System

Reference Number: GEM/2025/B/6154318
Issuing Authority/Department: Ministry of Information and Broadcasting

Scope of Work and Objectives

The objective of this tender is to establish a comprehensive Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for the upkeep of essential safety systems, including Fire Detection, Fire Alarm, Fire Hydrant, and Sprinkler Systems. The successful bidder will be responsible for ensuring consistent operational functionality of these systems, which are critical for fire safety and compliance with safety regulations. The contract is aimed at enhancing the performance and reliability of fire safety measures across designated facilities.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet the following eligibility criteria:

• Be a registered and reputable business entity with appropriate licenses and certifications.
• Demonstrate prior experience in handling similar contracts related to fire safety systems.
• Maintain a valid registration with the Goods and Services Tax (GST) and other relevant authorities.
• Submit requisite documentation that confirms compliance with safety standards and regulations.

Technical Requirements

Bidders are expected to provide a thorough understanding of the technical requirements for maintenance services, which include:

• Regular inspection and testing of fire detection and alarm systems.
• Immediate response protocols for any operational failures.
• Maintenance of necessary records and documentation to demonstrate compliance with legal requirements.

Financial Requirements

Bidders must submit detailed financial proposals which include:

• Clear pricing structure for maintenance services.
• Any applicable taxes, fees, or charges.
• Financial documents that indicate stability and capability to undertake the project, including bank statements or audited financial statements.

Document Submission Details

All proposals must be submitted electronically through the designated tender portal. Bidders are required to include:

• Technical qualifications and experience documentation.
• Financial proposals and any other relevant certifications.
• All submissions must adhere to the specified formats outlined in the tender guidelines.

Special Provisions

This tender provides benefits for Micro, Small, and Medium Enterprises (MSEs) and Startups, which may receive assistance in the bidding process, including certain relaxation in eligibility criteria to promote participation.

Evaluation Process

The evaluation of proposals will be based on:

• Compliance with the eligibility criteria.
• Completeness and accuracy of the submitted technical and financial documents.
• Overall pricing strategy and value proposition.

Delivery Locations

Services will be required across various locations, as specified in the tender documents. Bidders should be prepared to provide maintenance services at multiple sites as per the contract terms.

Contact Information

For further queries regarding this tender, bidders should reference the Ministry of Information and Broadcasting’s official communication channels to ensure all inquiries are direct and fully addressed.