Tender Reference Number: GEM/2025/B/6148742

Issuing Authority

The issuing authority for this tender is the Ministry of Information and Broadcasting. As part of its operational requirements, the Ministry seeks qualified vendors to provide Annual Maintenance Services for air conditioning units.

Scope of Work and Objectives

The primary objective of this tender is to establish a reliable and effective maintenance service contract for air conditioning systems deployed across various locations operated by the Ministry. The scope of work includes routine maintenance, emergency repairs, and technical support to ensure optimal functioning and maintenance of air conditioning equipment. Vendors are expected to deliver quality service with minimal downtime, thereby enhancing the overall operational efficiency of the Ministry.

Eligibility Criteria

To participate in this tender, vendors must meet specific eligibility criteria:

• Must be a legally registered business entity.
• Must possess relevant certifications in HVAC (Heating, Ventilation, and Air Conditioning) maintenance and repair.
• Previous experience in providing similar maintenance services.
• Compliance with industry-standard safety and quality regulations.

Technical Requirements

Vendors are required to have access to properly trained technicians skilled in air conditioning maintenance and repair. They must be proficient in the latest technologies and practices relevant to air conditioning systems. Proposals should also detail the methodology for maintenance, including scheduled checks and emergency response times to address any failure promptly.

Financial Requirements

The bidders must submit a detailed financial proposal outlining the costs associated with the maintenance services, including any potential additional charges for emergency repairs. A transparent pricing model that provides clarity on all service charges is essential for consideration.

Document Submission Details

All bids must be submitted through the designated electronic procurement platform. Vendors are required to upload the necessary documents, including a technical proposal, financial proposal, and any mandatory certifications. The submission should ensure compliance with the specified formats and requirements, as outlined in the tender documents.

Special Provisions

This tender may also include special provisions for Micro, Small, and Medium Enterprises (MSEs) and Startups. Vendors falling under these categories may receive certain advantages during the evaluation process, aligning with government initiatives to promote local businesses.

Evaluation Process

The evaluation process will include a thorough examination of the technical proposal, followed by an assessment of the financial proposal. Points will be awarded based on criteria such as previous experience, service quality, and pricing structure. It is imperative that all submissions are compliant with the tender requirements to foster an effective review process.

Delivery Locations

The maintenance services are expected to cover various locations set forth by the Ministry of Information and Broadcasting. Specific details regarding the exact locations will be provided to shortlisted vendors during the evaluation.

Contact Information

For additional clarification regarding the tender, interested vendors can inquire through the contact details available on the procurement platform. All inquiries will be documented, and responses will be shared with all potential bidders to ensure fairness.

In conclusion, this tender presents an opportunity for vendors to partner with the Ministry of Information and Broadcasting in providing essential maintenance services that ensure the operational efficiency of air conditioning systems. All interested parties should prepare their submissions in accordance with the outlined criteria and remain informed about the ongoing requirements.