Ministry of Information and Broadcasting Tender by Broadcast Engineering Consultants India Limited (34f6bcd50)
Hiring Of Agency For ISO Certification Service - ISO 9001 - Quality Management System (QMS), ISO 27
Tender Timeline
Tender Title and Reference Number
Tender Title: Hiring Of Agency For ISO Certification Services
Reference Number: 34f6bcd50
Issuing Authority
Issuing Authority: Ministry of Information and Broadcasting
Scope of Work and Objectives
The scope of work for this tender encompasses the hiring of an agency responsible for delivering comprehensive ISO certification services for various standards, specifically focusing on ISO 9001 (Quality Management System), ISO 27001 (Information Security Management System), ISO 20000-1 (Information Technology Service Management System), and ISO 41001:2018 (Facility Management). The primary objective is to ensure that the Ministry meets international standards for quality and security management while enhancing operational efficiency and trustworthiness.
The selected agency will be responsible for conducting initial audits, gap analysis, and providing the necessary recommendations to align the Ministry's processes, procedures, and systems with the defined ISO standards.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility criteria:
- Be a registered entity with a proven track record in providing ISO certification services.
- Possess the necessary certifications and accreditations to conduct ISO certifications for the aforementioned standards.
- Demonstrate prior experience in similar projects.
Technical Requirements
Bidders must provide documentation that outlines the technical requirements pivotal for executing the certification process, including:
- Proficiency in the ISO certification standards mentioned.
- A qualified team of auditors and consultants experienced in ISO certifications.
- Ability to execute remote and on-site audits as needed.
Financial Requirements
The tender also stipulates certain financial requirements:
- Bidders must submit their financial proposals along with a detailed breakdown of costs associated with the certification services rendered.
- Proof of financial stability may be required, such as bank statements or annual financial reports.
Document Submission Details
All submissions must conform to the specified document submission details. Bidders are required to upload their proposals through the designated procurement portal in the appropriate formats outlined by the Ministry.
Special Provisions
The Ministry is particularly focused on encouraging participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Specific provisions such as eased qualification criteria, flexibility in terms of project scope, or support in capacity building may be extended to eligible MSEs and startups to foster their participation.
Evaluation Process
The evaluation process will be structured around the following criteria:
- Compliance with the technical specifications and requirements.
- Cost-effectiveness of the financial proposals.
- Previous experience and capabilities of the bidding agency.
The Ministry aims to ensure a transparent and fair evaluation process, prioritizing quality and reliability in the selection of the agency.
Delivery Locations
The services provided under this tender will primarily be delivered at the Ministry’s various operational locations as outlined in the work schedule agreed upon with the selected agency.
Contact Information
While no specific contact information has been provided in the tender documentation, interested parties are encouraged to check the official government portal for any updates or further communication regarding this tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements to participate in this tender include being a registered entity with relevant GST and PAN registrations. Bidders must demonstrate proficiency in providing ISO certification services for ISO 9001, ISO 27001, ISO 20000-1, and ISO 41001. Experience in conducting audits and certifications for similar governmental or private organizations would enhance the bid’s credibility.
To participate in the tender, bidders must provide copies of relevant certificates such as:
- Current ISO certifications held by the bidding entity.
- Accreditation from recognized bodies to conduct ISO certification.
- Business licenses or registration documents indicating the legal status of the entity.
The registration process involves completing an online registration form on the designated procurement portal. Bidders will need to provide necessary business information, including registrations, certifications, and past project experience related to ISO certification services.
The payment terms will be clearly outlined in the tender documents, which typically require phased payments upon achieving specific milestones during the certification process. A performance security deposit may be required to secure the execution of the contract, calculated as a percentage of the total contract value. This amount will be held until the satisfactory completion of services.
The Ministry of Information and Broadcasting aims to promote the participation of MSEs in the procurement process. Benefits may include relaxed eligibility criteria, assistance in understanding the bidding process, and considerations during the evaluation stage to ensure fair competition. Compliance with ‘Make in India’ policies may also provide MSEs with additional preferences in the evaluation process.
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