Customized AMC/CMC for Pre-owned Products
Customized AMC/CMC for Pre-owned Products - 11,80,000; arri; Annual Maintenance Contract (AMC); Qua
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Tender Title: Customized AMC/CMC for Pre-owned Products
Reference Number: 30723990
Issuing Authority: Ministry of Information and Broadcasting
The Ministry of Information and Broadcasting is inviting bids for the Customized Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for pre-owned products. The intention of this tender is to ensure the continuous operational functionality and reliability of the specified equipment. This contract will encompass thorough maintenance services, including but not limited to repairs, regular servicing, and quality checks, for a contractual term as noted in the requirements.
Scope of Work and Objectives
The primary objective of this tender is to procure maintenance services for various pre-owned products valued at 11,80,000. The scope includes:
- Provision of preventive maintenance to avoid equipment failure.
- Corrective maintenance services to address any malfunctions or breakdowns promptly.
- Performance of routine inspections and necessary repairs to uphold equipment standards.
- Documentation of maintenance processes, including records of service performed and any parts replaced.
Eligibility Criteria
Eligible bidders must meet certain criteria to participate in this tender. The eligibility requirements require bidders to possess:
- A valid business registration certificate.
- Relevant experience in providing AMC or CMC services for similar products.
- Qualified technical personnel and resources to meet maintenance standards.
- Compliance with local procurement rules and policies.
Technical Requirements
Bidders are required to demonstrate technical proficiency in maintaining pre-owned products. This includes:
- Knowledge of the specific models and functionality of the products involved.
- Adherence to industry standards and quality assurance protocols during maintenance.
- Provision of technical documentation, manuals, and compliance certifications related to the equipment.
Financial Requirements
It is essential for bidders to submit financial documents that include:
- Recent financial statements illustrating stability and capability to fulfill the contract.
- Pricing proposals that are clear and justifiable.
- Earnest Money Deposit (EMD), details of which will be specified in the official documentation.
Document Submission Details
All necessary documents, including bid proposals and supporting materials, should be submitted in accordance with the guidelines provided. Accepted formats for document submission will be conveyed through the official tender documentation. Bidders should ensure that their submissions are complete and well-organized to facilitate the evaluation process.
Special Provisions
The tender favours Micro, Small, and Medium Enterprises (MSEs) and includes provisions that enhance opportunities for startups. It aims to support local businesses by encouraging compliance with the 'Make in India' policies, thus promoting local manufacturing and procurement.
Evaluation Process
The bids will be assessed based on a comprehensive evaluation process, which includes:
- Verification of compliance with the technical specifications and requirements.
- Financial assessment to ensure competitive pricing.
- Quality of service proposals and past performance.
Successful bidders will be notified of their selection, and details about the contract negotiation process will follow.
Delivery Locations
Services are expected to be rendered at locations specified by the Ministry of Information and Broadcasting, based on operational requirements and logistical considerations.
Contact Information
For further inquiries and clarification concerning the tender, bidders can refer to official communications from the Ministry of Information and Broadcasting. Further contact details will be provided in the formal documentation accompanying the tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing relevant experience in servicing AMC and CMC for similar products, having qualified personnel, and ensuring compliance with local procurement policies to participate in the tender successfully.
Bidders must submit valid business registration certificates, relevant experience documentation, and compliance certificates demonstrating adherence to quality standards and technical specifications in order to qualify for the tender evaluation.
The registration process involves submitting all required documents in the specified format as outlined in the tender documentation. Bidders must ensure completeness and clarity in their submissions to avoid disqualification during the evaluation.
An Earnest Money Deposit (EMD) is required to be submitted alongside the bid proposal. This serves as a financial security measure to confirm the bidder’s commitment to the process. Details regarding the amount and submission processes will be made available in the tender documentation.
Yes, the tender encourages compliance with ‘Make in India’ policies and includes several provisions that support Micro, Small, and Medium Enterprises (MSEs) and startups, promoting local content in the procurement process to enhance domestic manufacturing capabilities.
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