Ministry of Information and Broadcasting Tender by Prasar Bharati Broadcasting Corporation Of India (GEM/2025/B/6157472)
Annual Maintenance service-AIR CONDITIONER

Tender Timeline
Tender Title: Annual Maintenance Service for Air Conditioners
Reference Number: GEM/2025/B/6157472
Issuing Authority/Department: Ministry of Information and Broadcasting
Scope of Work and Objectives:
The objective of this tender is to secure qualified service providers for the annual maintenance service of air conditioners across various locations under the Ministry of Information and Broadcasting. Bidders will be expected to carry out routine maintenance checks, repairs, and servicing on a total of 11 air conditioning units. The goal is to ensure that all units are functioning efficiently and effectively, providing optimal cooling while minimizing operational downtime.
Eligibility Criteria:
To qualify for this tender, bidders should demonstrate that they are an established entity with experience in providing air conditioning maintenance services. They must possess appropriate certifications and licenses pertaining to HVAC services and should have a sound financial standing. Companies must provide valid documentation evidencing their capability to fulfil the requirements outlined in this tender.
Technical Requirements:
Bidders must meet specific technical requirements, which include, but are not limited to:
- Capability to service all brands and models of air conditioners.
- Provision of trained and certified technicians.
- Availability of necessary tools and equipment to perform maintenance tasks.
- Adherence to industry safety standards and protocols.
Financial Requirements:
Bidders should present a competitive financial proposal that offers a comprehensive breakdown of the expected costs associated with the annual maintenance service of air conditioners. The proposal should also include details on warranty terms for service and parts provided. A detailed understanding of payment terms must be outlined, indicating processes such as timeline for invoicing and payment methods.
Document Submission Details:
Interested parties must submit their proposals electronically via the designated tender submission platform. All documents, including technical and financial bids, must be completed in accordance with the formatting guidelines provided in the tender notice. Late submissions may not be considered.
Special Provisions:
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and offers benefits to startups in the form of relaxed eligibility criteria and support in the bidding process. This initiative aligns with the government's objectives to promote local businesses and create employment opportunities.
Evaluation Process:
Submissions will be evaluated based on predefined criteria focused on technical ability, past performance, and financial viability. Each proposal will be assessed to determine the best value offer that meets the requirements stipulated in the tender documentation. The evaluation team will also consider the incorporation of local content under the Make in India initiative.
Delivery Locations:
The service will be required at various facilities managed by the Ministry of Information and Broadcasting, which will be detailed in the subsequent stages following the evaluation process.
Contact Information:
For further inquiries, bidders are encouraged to consult the official website of the Ministry of Information and Broadcasting. Specific contact details for submission queries and clarifications may be found there.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender involve being a registered business entity with proven experience in air conditioning maintenance services. Bidders must have the appropriate licenses and certifications pertinent to HVAC operations. Financial stability, as evidenced by relevant documentation, is mandatory. Additionally, bidders should be aware of any special provisions available for Micro, Small, and Medium Enterprises (MSEs) and startups.
Bidders must possess certifications relevant to HVAC services and air conditioning maintenance. This includes technician certifications that demonstrate their proficiency in servicing different air conditioning systems. Compliance with local laws and industry standards is essential for maintaining safety and quality during service execution.
The evaluation process will assess both the technical and financial aspects of each submitted proposal. The evaluation committee will prioritize bidders who demonstrate technical excellence, past successful service delivery in similar projects, and competitive pricing. The final selection will reflect the best value for money, factoring in both cost and quality of service offered.
The payment terms specify that payment will be made upon successful completion of maintenance services as per the stipulated timeline in the tender. Bidders are encouraged to present detailed invoicing procedures alongside their financial proposals. Adherence to agreed timelines for service completion will be critical for securing timely payments.
MSEs benefit greatly from relaxed eligibility criteria and support aimed at increasing their participation in government contracts through this tender. This encouragement from the Ministry of Information and Broadcasting is designed to foster local business growth and stimulate economic development as part of the broader Make in India initiative.
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