NA Tenders (GEM/2025/B/6124636)
Custom Bid for Services - ----

Tender Timeline
Tender Title: Custom Bid for Services
Reference Number: GEM/2025/B/6124636
Issuing Authority/Department: Ministry of AYUSH
The Custom Bid for Services aims to procure specialized services that align with the needs of the Ministry of AYUSH. The primary scope of work focuses on delivering top-notch services related to health and wellness, especially those that adhere to traditional and alternative healthcare practices as promoted by AYUSH.
The objectives of the tender are to facilitate the identification of service providers who can deliver quality outcomes, adhere to operational benchmarks, and demonstrate sustainability in their service offerings. Eligible bidders are expected to showcase their expertise and past performance in delivering similar services, emphasizing their capacity to meet the unique challenges of the healthcare sector.
Eligibility Criteria
ISO-certified firms, registered with the Ministry of AYUSH and relevant authorities, can participate in this tender. Bidders must demonstrate their experience in offering related services, successful previous project completions, and financial stability.
Technical Requirements
Participants are required to present detailed technical proposals that highlight their approach to fulfilling the tender's objectives. These proposals must outline methodologies, expected timelines, and key personnel involved. Compliance with established quality standards in the health services industry is a must, and adherence to current MSE (Micro, Small, and Medium Enterprise) benefits where applicable offers competitive advantages.
Financial Requirements
Bidders are required to submit a detailed financial proposal that includes cost breakdowns and justifications for each component of the service offerings. The proposals should also emphasize the Earnest Money Deposit (EMD) and performance security requirements, ensuring that financial integrity is maintained throughout the bidding process.
Document Submission Details
All proposals must be submitted electronically through the designated platform. Each submission must include all required supporting documents, including proof of registration, certifications, and detailed proposals as outlined in the technical requirements.
Special Provisions
Preferences will be provided for Micro, Small, and Medium Enterprises (MSEs), allowing for startups to benefit from streamlined evaluation processes. This encourages broader participation and promotes adherence to the 'Make in India' initiative, underpinning local content and procurement rules.
Evaluation Process
The evaluation of submitted proposals will be conducted based on technical and financial scoring. Proposals will be assessed on their adherence to technical specifications, quality standards, and compliance with established health service delivery guidelines.
Delivery Locations
Deliverables associated with this tender are expected to cater to the needs of various health institutions under the Ministry of AYUSH, across multiple locations as specified throughout the project.
Contact Information
For any inquiries related to this tender, bidders may refer through official channels designated by the Ministry of AYUSH to obtain further clarifications pertaining to the bid, ensuring compliance with the requirements of the tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, preferably ISO certified, with a proven track record of delivering healthcare services. Bidders should have relevant experience in similar projects and maintain financial stability to participate effectively in this tender.
Bidders must demonstrate a comprehensive understanding of quality standards applicable to health service delivery. They are required to outline their methodologies, staffing qualifications, and technology usage that align with the objectives set forth by the Ministry of AYUSH.
All documents and proposals must be submitted electronically via the official procurement platform. Bidders need to ensure that their submissions are complete, addressing all outlined submission methods and include all necessary certifications and required certificates.
Bidders are required to submit an Earnest Money Deposit (EMD) along with their financial proposal. The amount will be detailed in the tender documents and ensures that the bids are submitted in earnest, reflecting the bidder’s commitment to following through with the project upon being awarded.
Yes, this tender includes special provisions and benefits for MSEs and startups, which can enhance their chances of securing contracts. These provisions are designed to support local businesses while ensuring compliance with ‘Make in India’ policies, fostering regional development and encouraging innovation in service delivery.
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